topic Re: OS update disabled my data in Get Support

OS update disabled my data

The_Ryan — Wed, 05 Jan 2022 06:29:12 GMT

Hey, anbody else with a OnePlus3 having issues with the OxygenOS update? When I updated mine my phone no longer registers the SIM as Public Mobile and my data has stopped working.

Re: OS update disabled my data

MoreYummy — Tue, 03 Jan 2017 16:29:13 GMT

That usually doesnt cause any problem.

Have you tried to reboot to hard reset the phone or take the card out and put back in?

Hopefully they arent making a similar mistakes as before

Re: OS update disabled my data

stonechucker — Tue, 03 Jan 2017 16:39:35 GMT

@The_Ryan,

This seems to be affecting a number of users with your phone, or other models of that manufacturer.

It seems to be the APN settings. Please check them, and update if required.

Re: OS update disabled my data

McLaren — Tue, 03 Jan 2017 16:54:46 GMT

Yes just update the APN settings from here: http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/APN-settings/m-p/30197#M4079

And you should be good to go.

Re: OS update disabled my data

mjarrett — Tue, 03 Jan 2017 17:23:03 GMT

Yup, same thing happened to me with the OnePlus 3 Oxygen update. Adding a APN using the links in this thread fixed it for me.