topic Re: Hello????? in Get Support

Hello?????

renaudtech — Wed, 05 Jan 2022 06:28:36 GMT

Does anyone respond anymore?????

Re: Hello?????

pulp74 — Sun, 01 Jan 2017 15:48:35 GMT

Hey. Happy New year! Sorry to hear about your troubles. Please do not worry your payment will be reimbursed to you. Just send a private message to one of the moderators with all the info and they will fix it for you. This is how you post private message. Good luck.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: Hello?????

renaudtech — Sun, 01 Jan 2017 15:55:12 GMT

Thanks alot, happy new year.

Re: Hello?????

ShawnC13 — Sun, 01 Jan 2017 17:17:26 GMT

Being a member since August you would know that there isn't always someone available and the level of service that is provided by PM. That and also a holiday weekend might not have a mod in. Posting multiple threads without even tagging a MOD is not the way to get help. As @pulp74 stated it is best to pm a mod so that it will go into a queue.