topic Re: Newbie in Get Support

Newbie

Darcy666 — Wed, 05 Jan 2022 06:24:16 GMT

Hey.

I'm just posting to say as of 4am EST this morning, I became a PM customer. My package is 90 days, Canada-wide calling, global text and 6gb of data. Signing up was pretty straightforward and hasslefree. And to top it all off, I popped the sim into my phone, and everything worked. Despite everything I've read on here the last few weeks as a guest, everything worked. I tested the data, the text and International text and the voice. The voice calls are clear and I didn't have any drop all day. Now, this is my first 24 hours with the service, and of course anything can happen. However, as of right now I'm pretty happy with it.

Just to add, I didn't port a number over, I picked a new one because at the time I wasn't with another mobile carrier. Maybe that paired with the fact that I missed the promo made things go so smoothly for me? Who knows?

My only gripe so far is that when I receive a call, the person on the other end tells me it takes a while for them to actually start hearing the ringback after they dial my number. I tried calling my cell from my house phone and noticed the same thing. I'm wondering if anyone else has this issue? However, it's not a huge deal as everything works.

Over the next 3 months, I look forward to seeing how the service performs and it's cheaper than the last carrier I was with before I cancelled my service with them.

Re: Newbie

srlawren — Thu, 22 Dec 2016 04:21:43 GMT

Welcome to Public Mobile (and back to mobile connectivity), @Darcy666!

Re: Newbie

ShawnC13 — Thu, 22 Dec 2016 04:23:21 GMT

@Darcy666 Welcome to the PM Community and thanks for posting your positive experience. I also had a smooth transition and I came in during the promo and ported over 2 numbers from Rogers and helped my Sister in law port over from Koodo with no issues at all. I won't say that the majority of issues were uesr related but there have been quite a few where it was noticed that a wrong account number or IMEI number was inputed and that caused the porting problem.

Again welcome to the community

Re: Newbie

poutinecity — Thu, 22 Dec 2016 06:19:49 GMT

How many bars of service do you have and what kind of phone are you using?

Re: Newbie

Darcy666 — Thu, 22 Dec 2016 11:24:02 GMT

Right now, since I'm in rural Ontario I'm getting about 2 bars of LTE. I'm using a Samsung Galaxy Note 5.

Re: Newbie

daredogg — Thu, 22 Dec 2016 12:03:19 GMT

@Darcy666 2 bars is pretty good, because I get that in Guelph. Mind you, I'm in a concrete apartment building.

Re: Newbie

Rockdaddy22 — Thu, 22 Dec 2016 12:33:07 GMT

Any bars of LTE is good for me 🙂

Re: Newbie

poutinecity — Tue, 27 Dec 2016 05:49:33 GMT

What provider did you use before? Was it Telus/Koodo or another provider?

Re: Newbie

Darcy666 — Tue, 27 Dec 2016 13:05:13 GMT

It was Virgin.

Re: Newbie

Ionut — Tue, 27 Dec 2016 17:05:05 GMT

@Darcy666 hail Darcy. The longer you stay the better will be. You will see 🙂 Welcome to PM