topic Re: Signal keeps dropping in Get Support

Signal keeps dropping

dewie — Wed, 05 Jan 2022 06:23:54 GMT

Hello,

my galaxy s6 drops signal at least once a day but never did this while I was on Telus. If it is the same network why is this happening?

I have tried taking sim in and out restarting and selecting public mobile as my carrier in settings

thanks,

Re: Signal keeps dropping

Rockdaddy22 — Wed, 21 Dec 2016 13:50:49 GMT

Anyway you could test it in a different phone?

Re: Signal keeps dropping

Civic_E — Wed, 21 Dec 2016 14:01:56 GMT

@dewieI think it's your high end device that has issue. I am using BLU phone never had a dropped call. Or could simply be a dead spot, may be there no tower near by to do call handover. Try in a different location.

Re: Signal keeps dropping

Rockdaddy22 — Wed, 21 Dec 2016 14:04:02 GMT

Good morning Civic 🙂

Re: Signal keeps dropping

Civic_E — Wed, 21 Dec 2016 14:06:14 GMT

Good morning my friend, how are you? @Rockdaddy22 . Can't make time to come here as often because of work load and most of all not experiencing any issues with PM.

Re: Signal keeps dropping

Rockdaddy22 — Wed, 21 Dec 2016 14:08:36 GMT

That's ok, it's always nice seeing you 🙂 Im so happy you're not experiencing any issues. Once you get past the initial setup, it's usually golden 🙂