topic Re: Roaming without a package? Will I get charged? in Get Support

Roaming without a package? Will I get charged?

mangler — Wed, 05 Jan 2022 06:22:54 GMT

I just came back from the USA, and was a bit slow putting my phone in airplane mode when I turned it on.

To my horror, the phone connected to the AT&T access point with data, for a few seconds. I did not buy a roaming package, so I thought the phone would behave as it did before (i.e. no netwok access in the US). Is this normal behaviour? Will I get charged for network access for the couple of seconds?

Re: Roaming without a package? Will I get charged?

stonechucker — Mon, 19 Dec 2016 20:27:30 GMT

I don't know if it's normal or not as this is new (US Roaming), and I haven't gone to US since it arrived, however, if you didn't buy roaming, there should be no cost applied as you didn't pre pay for it.

Re: Roaming without a package? Will I get charged?

xCameron94x — Mon, 19 Dec 2016 21:06:16 GMT

i think you'll get charged if you used any data, or sent a text or a phone call. If you didnt then you shouldnt hopefully get charged

Re: Roaming without a package? Will I get charged?

hslmdjim — Mon, 19 Dec 2016 21:07:14 GMT

I'm a new PM user but AFAIK PM is a prepaid service meaning stuff you don't pay for will not work. There's no credit check with PM so you have to pay for everything up front.

Re: Roaming without a package? Will I get charged?

ShawnC13 — Mon, 19 Dec 2016 21:16:24 GMT

I am not sure how they would charge you if you haven't purchased an Addon. PM is a prepaid service so unless you have bought the service they won't be giving it to you. Maybe you have a golden unicorn and should keep it on the downlow with free roaming!!!!

Re: Roaming without a package? Will I get charged?

mimmo — Mon, 19 Dec 2016 22:07:16 GMT

Just to echo the above. PM is prepaid, and before the US Addons, if you went into teh USA you woudl have no service (no text, no voice, no data). so if you do not buy an addon it should still be the case specifically no service.

If you didnt pay for it you won't get it 🙂

Re: Roaming without a package? Will I get charged?

srlawren — Mon, 19 Dec 2016 22:19:50 GMT

@mangler you cannot be charged after the fact for anything at PM, it's entirely pre-paid.

I believe your phone connected because you actually get incoming text messages for free regardless of purchasing any add-ons. If you want to reply, you would need a US Roaming texting add-on (or a bundle that includes texting roaming), but for receiving, they just get delivered.

Re: Roaming without a package? Will I get charged?

mhaider — Mon, 19 Dec 2016 22:20:08 GMT

You won't get charged, but you will also have NO service until you add an add-on to your plan. So to avoid no service, get the add on but that is the good thing about Public Mobile, you will never get over charges even for data usage (your data will just stop working).

Re: Roaming without a package? Will I get charged?

Subbanator96 — Tue, 20 Dec 2016 02:00:32 GMT

You won't get charged, it's a prepaid service. You might get service, I've read some people were able to receive incoming texts while roaming without the add-on. But you definitely not be charged, don't worry at all.

Re: Roaming without a package? Will I get charged?

Shan — Tue, 20 Dec 2016 02:47:00 GMT

I believe unless you answered a text, made a call or actually used data that there should be no fee.

Good luck:)

Re: Roaming without a package? Will I get charged?

srlawren — Tue, 20 Dec 2016 02:48:36 GMT

@Shan right, and there's no way to do any of those activities without having previously purchased a US roaming add-on for that particular service.

Re: Roaming without a package? Will I get charged?

Rockdaddy22 — Tue, 20 Dec 2016 02:58:01 GMT

Prepaid carrier guys, never any surprise charges 🙂

I know it was mentioned above, I just had to say it again.

Re: Roaming without a package? Will I get charged?

Rockdaddy22 — Tue, 20 Dec 2016 02:59:35 GMT

@Shan please read other replies in this thread.

Re: Roaming without a package? Will I get charged?

fch — Tue, 20 Dec 2016 03:29:24 GMT

I am in the US right now and I have no added US roaming add-on, but I can still connect to either T-Mobile or AT&T network and can receive the text for free.

When attempting to make a call, I get a recording " In order to make call you need to add US roaming add-on".

I also a get similar to Koodo... "Welcome to USA!. You can get a USA roaming add-on by visiting self-serve......"

Re: Roaming without a package? Will I get charged?

Mana — Tue, 20 Dec 2016 03:47:20 GMT

Hi,

next time you wanna avoid roaming, make sure you lock your phone signal/carrier to PM network only and turn off data roaming under settings. By doing this, it won't switch to other carriers and mobile networks.

Thanks

Re: Roaming without a package? Will I get charged?

srlawren — Tue, 20 Dec 2016 04:00:01 GMT

@fch precisely as I stated earlier

@Mana there's absolutely no need to do that. If you don't buy any add-ons, you will receive your text messages (at no charge) and no other services will work (including outbound text messages) and you will be billed absolutely nothing for your time on the AT&T and/or T-Mobile network. There's no reason to lock to PM before leaving Canada.

Re: Roaming without a package? Will I get charged?

Mana — Tue, 20 Dec 2016 04:04:10 GMT

@srlawren Sorry, I was only proposing that option as a caution since this can easily be done within most handsets.

Has anyone tested out being on a different network without add ons and not getting charged in the next billing cycle?

Re: Roaming without a package? Will I get charged?

srlawren — Tue, 20 Dec 2016 04:06:49 GMT

@Mana you will never get charged in the next billing cycle on a pre-paid plan. It's just completely impossible.

Re: Roaming without a package? Will I get charged?

Mana — Tue, 20 Dec 2016 04:12:30 GMT

Oh nice., free ride on a roaming network 🙂

Re: Roaming without a package? Will I get charged?

hirsh — Tue, 20 Dec 2016 15:00:21 GMT

I can confirm from my recent experience across the border:

1) no charges if you don't pre-purchase a roaming package
2) free incoming texts
3) you don't need to change any device settings