topic Re: Happy PM customer in Get Support

Happy PM customer

alirazaa — Wed, 05 Jan 2022 06:21:47 GMT

I have completed 1 and half month with PM, so far zero issues, no call drops, no data speed issue.

very happy with the service.

Re: Happy PM customer

ech_786 — Sat, 17 Dec 2016 20:17:42 GMT

@alirazaa welcome to the PM family...

glad you are enjoying ..

please encourage others as well to join PM, you will earn rewards for this.

I beleive this is the only way we can customers pay back to PM.

Thanks again for sharing +ve feedsback.

Cheers!

Re: Happy PM customer

alirazaa — Sat, 17 Dec 2016 20:26:49 GMT

@ech_786 I have reffered one of my friend and he is also moved from another provider to PM and so far no complaint.

Re: Happy PM customer

ech_786 — Sat, 17 Dec 2016 20:27:41 GMT

@alirazaa greattttttttttttttt

Re: Happy PM customer

Mana — Sat, 17 Dec 2016 22:36:44 GMT

Good to hear, congrats!!

Re: Happy PM customer

Newfeeflip — Sat, 17 Dec 2016 23:27:49 GMT

I can say I'm very happy as well. I joined during the promo and was one of the lucky ones with zero issues. Not sure how happy I would be if I did have issues as this is my work number and since I'm self-employed I'd potentially lose alot of money if I didn't have a working number.

So far so good...now if only PM can unlock my iphone for an upcoming trip 😉

Re: Happy PM customer

Rockdaddy22 — Sat, 17 Dec 2016 23:32:00 GMT

Who is it locked with?

Re: Happy PM customer

Vickel — Sun, 18 Dec 2016 00:23:52 GMT

had a small issue registering one of my account but other than that it has been great.

I've had such a hard time convincing people to change over when the 12GB promo was on. If they like paying $80 a month. That's fine with me.

Re: Happy PM customer

Mana — Sun, 18 Dec 2016 00:55:48 GMT

What was the little issue?

Re: Happy PM customer

Newfeeflip — Tue, 20 Dec 2016 02:37:52 GMT

Koodo.

Re: Happy PM customer

Mana — Tue, 20 Dec 2016 03:52:13 GMT

@Newfeeflip If your iPhone is locked with Koodo, it should work with PM.

Please try inserting your sim and power cycle the phone.

If if it doesn't work, check out your carrier settings, mobile network settings and APN settings, they all need be set to PM settings.

If if you need more instructions, please message back here.

Thanks

Re: Happy PM customer

Shazia_K — Tue, 20 Dec 2016 18:56:16 GMT

Hello @Newfeeflip,

Can you confirm if you are able to use your phone with your Public Mobile SIM card?

You have sent us a request in order to have your phone unlocked but unfortunately, for a carrier to be able to unlock a device you should have an account active for at least 90 days which is not the case right now, therefore we cannot unlock this phone.

Can you try and see if the device can be unlocked from where it was originally purchased?

Thanks,

Shazia

Re: Happy PM customer

Rockdaddy22 — Tue, 20 Dec 2016 19:17:28 GMT

That's interesting info, I had no idea @Shaz

Re: Happy PM customer

Newfeeflip — Fri, 23 Dec 2016 12:42:16 GMT

Thanksfor replying @Shazia_K. My phone works with Public as it's a Koodo phone, but I wanted to use the phone on a trip.

So once I am with Public for 90 days you can unlock it? That wasn't mentioned in the unlocking post in the Knowledge Base forum, but good to know. Perhaps that post should be updated. Koodo has the same policy so they cannot unlock until 90 days as well.

Re: Happy PM customer

Rockdaddy22 — Fri, 23 Dec 2016 14:25:26 GMT

I didn't realize that either.

Re: Happy PM customer

Shazia_K — Fri, 23 Dec 2016 15:17:09 GMT

Hey @Newfeeflip,

Yes, after 90 days we will be able to unlock it 😉 I will update the knowledge base about this procedure!

Thanks,

Shazia