topic Re: Unable to activate phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123270#M118741 If it's unlocked for Telus it should work. Fri, 16 Dec 2016 14:01:18 GMT Rockdaddy22 2016-12-16T14:01:18Z Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123247#M118736 <P>Hi folks, I helping&nbsp;a friend to set up his Samsung S2x t989d and we are getting this msg "Sim network unlock PIN" with PM sim card. The phone was initially set up with Telus Network therefore no need to unlock.&nbsp; Cheers.</P> Wed, 05 Jan 2022 06:21:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123247#M118736 Spyder_1 2022-01-05T06:21:03Z Re: Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123251#M118737 Have you tried the sim in a different unlocked phone? Fri, 16 Dec 2016 12:52:16 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123251#M118737 Rockdaddy22 2016-12-16T12:52:16Z Re: Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123252#M118738 <P>you might need to unlock it, its is srtange but that seems that it is not wanting to use &nbsp;sims other than telus. &nbsp;did an ebay search and saw unlock codes for 16 for that phone. &nbsp;not sure if cheaper ones are available,</P> Fri, 16 Dec 2016 13:28:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123252#M118738 mimmo 2016-12-16T13:28:44Z Re: Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123256#M118739 <P>Strange as it may seem, the SIM lock on the phone is getting in the way.&nbsp; Either get an unlock code or use a different phone.&nbsp;</P> Fri, 16 Dec 2016 13:22:41 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123256#M118739 will13am 2016-12-16T13:22:41Z Re: Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123269#M118740 <P>Yes, the sim card works in other unlocked phones.&nbsp; I guess we'll have get the phone unlock.</P> Fri, 16 Dec 2016 14:00:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123269#M118740 Spyder_1 2016-12-16T14:00:32Z Re: Unable to activate phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123270#M118741 If it's unlocked for Telus it should work. Fri, 16 Dec 2016 14:01:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-activate-phone/m-p/123270#M118741 Rockdaddy22 2016-12-16T14:01:18Z