topic Re: Tracking data usage in Get Support

Tracking data usage

ksivakanthan — Wed, 05 Jan 2022 06:21:02 GMT

Hi,

I have an iPhone and I would like to know how I can track my data usage. I checked the Apple Store and there's no app for public mobile.

Kindly advise

Thank you.

Re: Tracking data usage

pulp74 — Fri, 16 Dec 2016 12:07:13 GMT

Hi. Login to your self serve account and under My Add-Onns you will see how much Data did you used since your billing cycle starts. Also not sure about IPhone but on my Android device there is the way to check how much Data the device consumpted on Wi-Fi and on provider data.

Re: Tracking data usage

mimmo — Fri, 16 Dec 2016 12:50:09 GMT

this is a great app http://www.mydatamanagerapp.com/ available in ios and android.

can set 90 day terms shows total usage, allerts if daily usage is too much and forcasts total usage

Re: Tracking data usage

ChopstickHero — Fri, 16 Dec 2016 19:42:23 GMT

That is a great app to use. I installed it the day I signed up with PM. I like how you can set the dates and how much data is allotted and it will automatically calculate

For me, as of today, it is showing 1.69GB usage in the app and on PM it is showing 1.71GB ... so it's relatively close. It will also notify you if you've gone over your budget for the day! You can see your PM usage here: https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/Add-on-Usage/

Re: Tracking data usage

dirk — Fri, 16 Dec 2016 20:06:19 GMT

The iPhone keeps track of cellular data under settings > cellular but it never resets. So its really only good for seeing what is using a lot of data.

I use Data Usage myself.

Re: Tracking data usage

yyzguy — Sat, 17 Dec 2016 22:40:05 GMT

As noted by others, there is a feature in the iPhone to track data usage however I have found this doesn't track 100% to usage tracked by the carrier (warning!).

When I challenged this a year or so ago (having been with Telus and getting an expensive bill for roaming in the US, showing only about 5MB of usage on my phone but 10MB on the bill), I was told there's some overhead in the network that counts as usage that the iPhone doesn't track. Directionally it's an indicator but my experience has shown the carrier always shows more.

You can get to the PM mobile web site through web browser on your iPhone and check you data usage through self-service. Not as elegant as an app but at least you'll have the correct usage.

Re: Tracking data usage

Newfeeflip — Sat, 17 Dec 2016 23:16:44 GMT

Someone had recommended the Data Witness PM app. It only works with PM and I find it pretty accurate since day 1 and has all the features I need.

https://play.google.com/store/apps/details?id=com.iwik.datawitnesspm&hl=en