topic Re: I cannot receive incoming calls in Get Support

I cannot receive incoming calls

LisaM — Wed, 05 Jan 2022 06:20:15 GMT

I can call out and receive and send text messages but no incoming calls @Mary_M

Luddite — Thu, 15 Dec 2016 01:53:35 GMT

Did you request a port-in of a number from another carrier? If so, which & when?

Rockdaddy22 — Thu, 15 Dec 2016 02:01:21 GMT

I was just going to tell you to start your own thread @LisaM lol I noticed your post in a different thread.

LisaM — Thu, 15 Dec 2016 02:30:06 GMT

LisaM — Thu, 15 Dec 2016 02:32:15 GMT

I did a port in 2 days ago and everything else works but incoming calls @Saray_O

mimmo — Thu, 15 Dec 2016 02:53:00 GMT

Probabbly an incomplete port. incoming texts???

private message one of the moderators withh all your old account info (account number, name exatly as on bills) and phone number.

they will have to redo the port.

in the mean time you should be able to still use your old sim.

Rockdaddy22 — Thu, 15 Dec 2016 03:38:27 GMT

Bump the tread in the morning

LisaM — Thu, 15 Dec 2016 15:09:55 GMT

Thanks guys I just changed my number and moved forward

Rockdaddy22 — Thu, 15 Dec 2016 16:06:27 GMT

Are you sure you want to give up on the port?