topic No Data for almost a week - future dated plan failed in Get Support

No Data for almost a week - future dated plan failed

Zamzam_B — Wed, 05 Jan 2022 06:19:06 GMT

My change date was December 7 to the Fall Promo and it hasn't changed yet. I even contacted moderators and no reply. PM even charged me for the fall promo. Can someone please help? I need data ASAP. Moderators please help.

Re: No Data for almost a week - future dated plan failed

rkreddyb4u — Tue, 13 Dec 2016 20:37:03 GMT

ohh - only mod team can help on this topic @Shazia_K, please private message all details to mod

Re: No Data for almost a week - future dated plan failed

Zamzam_B — Tue, 13 Dec 2016 20:40:46 GMT

I did. On Friday to @Shazia_K, Saturday to @Jeremy_M and today to @Mary_M. Still waiting for response. Sadly, not happy at the moment.

Re: No Data for almost a week - future dated plan failed

rkreddyb4u — Tue, 13 Dec 2016 20:43:31 GMT

I assume all your services are working fine, hopefully switch to fall promo plan gets resolved asap with the help from mod team

Re: No Data for almost a week - future dated plan failed

Zamzam_B — Tue, 13 Dec 2016 20:44:13 GMT

@rkreddyb4u Hopefully.

Re: No Data for almost a week - future dated plan failed

rkreddyb4u — Tue, 13 Dec 2016 20:45:09 GMT

:)-

Re: No Data for almost a week - future dated plan failed

Zamzam_B — Sat, 17 Dec 2016 01:50:55 GMT

I finally got my data today.

Re: No Data for almost a week - future dated plan failed

Mary_M — Tue, 20 Dec 2016 17:12:27 GMT

Thank you for confirming @Zamzam_B, we're glad to hear that you're up and running!

Welcome to Public Mobile 🙂

Mary