topic Re: Number Ported without account being created in Get Support

Number Ported without account being created

lylumpy — Wed, 05 Jan 2022 06:18:23 GMT

Looking for help - started to sign up for account with a port from Rogers but when realized teh $40 promo plan was not showing up I cancelled the process. Seems that my number has been ported away from Rogers but nothing set up with Public. Rogers says the number was ported to Telus. Anyone have a phone number that I can call to talk with someone?

Re: Number Ported without account being created

ShawnC13 — Mon, 12 Dec 2016 22:40:37 GMT

There is no phone number sorry you can find out how to contact PM in this thread http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: Number Ported without account being created

NDesai — Mon, 12 Dec 2016 22:41:05 GMT

Sorry to hear your number was ported over even though you cancelled the process.

There is no phone support. If you like to complete your registration, @Shazia_K might be around to help you. Otherwise, you can send her private message.

Re: Number Ported without account being created

lylumpy — Mon, 12 Dec 2016 23:56:42 GMT

Thank you Everyone - I went through Telus online chat which got me to a Public Mobile representative on the phone who is working on the problem.