topic Re: Confused about payment, help! in Get Support

Confused about payment, help!

kakafan — Wed, 05 Jan 2022 06:14:06 GMT

Hello,

I paid 120$ last month for the fall promotion plan and finally I had it today! However I am confused about the payment,

In my account, it shows:

Amount due: 120$

payment due date: Mar 6th, 2017

I think this 120$ is for the three month (Mar, Apr, May). So I could pay it on Mar 6th 2017.

However, it also shows the next autopay is on Dec 30th, 2016. I am on autopay right now, does this mean they will charge me 120$ again end of this month? I don't want to be charged twice.

Could someone please tell me I am right or not? Thank you!!!

Re: Confused about payment, help!

int19 — Thu, 08 Dec 2016 03:20:16 GMT

I am also on the $120/90 day auto pay plan. My renewal date and auto pay dates are showing the same dates, not different.

Re: Confused about payment, help!

kakafan — Thu, 08 Dec 2016 03:33:23 GMT

Thank you! I unsubscribed the auto pay and subscribed it again, it worked, the date changed to Mar. 6th. 2017.