topic Re: Waiting for 2 weeks to Port Number in Get Support

Waiting for 2 weeks to Port Number

druskies — Wed, 05 Jan 2022 06:13:35 GMT

Hey there,

I've still been waiting to port my number over for 2 weeks now. There was an error in porting my number over and I had already posted on the forum, but no response. I've been running both my old account and my new account at the same time until I could fix this, but as of today my old Rogers number stopped working. When I called them, they said my number had been ported over, yet my phone number still doesnt work - it's still my new PM number.

It's been 2 weeks, can someone please respond?

Thanks

@Shazia_K

Re: Waiting for 2 weeks to Port Number

CaNuCk07 — Wed, 07 Dec 2016 18:40:32 GMT

@druskies Has you sent private messages to the moderators?

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858

perhaps @Shazia_K can help, two weeks is quite some time.

Re: Waiting for 2 weeks to Port Number

druskies — Wed, 07 Dec 2016 18:41:20 GMT

I had, no response...

Re: Waiting for 2 weeks to Port Number

druskies — Thu, 08 Dec 2016 18:31:05 GMT

Anybody???

Re: Waiting for 2 weeks to Port Number

rinkoedo — Thu, 08 Dec 2016 19:06:21 GMT

The wait time for first response has deteriorated from 12 days to 19 days. You should find way to escalate up to parent company Telus.

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/td-p/114863