topic Re: New to PM (1 Year In) in Get Support

New to PM

Teezem — Wed, 05 Jan 2022 06:13:11 GMT

I started the service 2 days ago and here is what I think so far:

Ordering SIM: Very easy and straight forward, received my SIM in 2 days.

Registering my account: I did not port a number as I only ordered a data plan. The process was easy, I followed all the prompts as they were presented and had no issues during the ordering process. Just be patient when its processing your order even if it takes a few minutes or more, eventually it will finalize.

Activation on my phone: Once I received an email from PM letting me know that my account was active I inserted the SIM card into my phone and rebooted it, gave my a phone and the network a few minutes to settle and then tested my connection. Speed was good, connectivity is good indoors and out.

All in all I am happy with the service, the community and information available here for my research before ordering and quite honestly the honesty and openness at which PM runs.

Re: New to PM

makkahn28 — Wed, 07 Dec 2016 14:11:01 GMT

That's great to hear.

Hoping U can see the benefits as well

Re: New to PM

ShawnC13 — Wed, 07 Dec 2016 14:11:19 GMT

Great to hear more positive experiences. Do you plan to just use PM for data or will it become your complete mobile provider in the future?

Re: New to PM

makkahn28 — Wed, 07 Dec 2016 14:15:05 GMT

Also, @Teezem what Plan's has U fascinated? and the 90 Days, or 30?

Re: New to PM

Teezem — Wed, 07 Dec 2016 14:19:46 GMT

@makkahn28 I definitely see the benefits, its part of the reason why I choose PM.

@makkahn28 @ShawnC13 At the moment I went with the 10 day/500MB plan, just wanted to test things out first and make sure all was well with my phone, the connection and overall experience, I then plan to go to the 6GB/90 day plan, no talk or text. I use apps for those services and they serve me well at this point.

Re: New to PM

SD08 — Wed, 07 Dec 2016 14:18:41 GMT

It's good to see posts of positive start up experiences. We don't see enough of these because it's the customers who had problems who are more naturally inclined to post.

Welcome to the Public Mobile family!

Re: New to PM

makkahn28 — Wed, 07 Dec 2016 14:21:05 GMT

Excellent

Re: New to PM

ShawnC13 — Wed, 07 Dec 2016 14:23:10 GMT

@Teezem awesome glad to hear that PM will be able to provide you with what you need

Re: New to PM

Teezem — Wed, 07 Dec 2016 14:23:16 GMT

Thank you @SD08, a little positivity some times can go a long way and we can all use a little of that. When theres good to boast about it should be applauded. Not everything in life has to be trolled, it can also be strolled.

Re: New to PM

Rockdaddy22 — Wed, 07 Dec 2016 14:24:48 GMT

🙂

Re: New to PM

neilselden — Wed, 07 Dec 2016 14:31:07 GMT

@Teezem,

Which apps do you use? Do you find that having data on constantly drains your battery to a large degree?

I've been playing around with Fongo, TextNow and Hangouts Dialer. Not bad overall, in my opinion but I am hesitant to give them a full try as I really like having my battery last for 2+ days...

Cheers,

Neil

Re: New to PM

makkahn28 — Wed, 07 Dec 2016 14:33:37 GMT

Though I never tried, I think it's a wonderful Idea, BUT here's kicker

IF, lets say U go to US and require a Add-On Roam, U need a Talk Plan to use the US Roam Add-On minimum

Re: New to PM

Teezem — Wed, 07 Dec 2016 19:00:25 GMT

@makkahn28

In that case you might be better off just getting a local SIM and a temporary throwaway plan. Cheap short term plans are a dime a dozen in the states, personally that is what I would choose.

If I was staying over a longer period then I might decide to upgrade my plan to accomidate my new requirements.

Re: New to PM

Teezem — Wed, 07 Dec 2016 14:50:39 GMT

@neilselden, I mostly use Fongo for phone calls and TextNow for texting and occasionally others, they can be a drain at times but I typically get a full days charge. If needed I would choose a 20000 mAh or something similar for my battery needs as opposed to paying an extra $500+ a year for Tele/Text services.

It really comes down to what you are willing to put up with, some people like using their phone's dialer and some people could care less, others may not want the hassle of faster battery drain, it really comes down to personal preference. For me I am highly technical, do my research and find I am more than happy combining the best from all worlds.

Re: New to PM

neilselden — Wed, 07 Dec 2016 15:21:54 GMT

Thanks @Teezem,

I'm like you in that sense. I'm technical and enjoy puttering around to find a good solution.

I've started using the Drupe Dialer which lets you select which dialing method you want to use by dragging a contact onto the appropriate app icon. I find it to be an easy way to manage multiple contact methods.

Drupe does not do everything I want, however... I'm actually working on an alternative app that serves a similar function but would be easier to use and a lot slimmer.

Cheers,

Neil

Re: New to PM

Teezem — Wed, 07 Dec 2016 15:51:33 GMT

@neilselden

Drupe is an interesting app, thanks for sharing. I'm currently using a Z10 but I do plan on moving to a DTEK60 sometime in the new year so Drupe isn't really an option at this point .

I use an app called Kustom (KLWP) on my android tablet and find I can create the quick screen interactions I need with that and plan on using that on an Android phone when the time comes.

I will check out that app though, again thanks!

Cheers.

Re: New to PM

Luddite — Wed, 07 Dec 2016 17:03:06 GMT

@Teezem When you migrate from the 10 day to 30 day plan suggest you:

1. login to your account, make a 1 time payment equal to the plan cost, logout.

2. login again, confirm Available Funds equals plan cost, click Change Plan, pick the plan and click activate now, logout

3. wait a few minutes, reboot and check service.

Welcome aboard.

Re: New to PM

Teezem — Wed, 07 Dec 2016 17:29:11 GMT

@Luddite I will do that, thank you for the valued advice!

Re: New to PM

Teezem — Wed, 14 Dec 2016 20:29:55 GMT

@Luddite Instructions worked perfectly!!! Easy peasy plan change. Thanks again.

The 10 day trial was obviously a success, moved to a 90 day/6GB data only plan with no issues, no APN changes and didn't even have to reboot my phone. Enjoying my PM experience thus far.

Re: New to PM

Teezem — Sat, 21 Jan 2017 22:11:55 GMT

So its now been just over a month since I began using PM. I have to say that I am very happy with the service, that is the network speed, signal strength and that general aspect of the service. I am also very pleasantly surprised at how great the community support has been and unlike other community boards there is very little in the negative, putting down posts we are generally accustomed to on the internet today.

My service has been great, support great and use of the self serve portal has been fine to this point.

Thank you everyone for your help when it was needed.

PS. The community pages are a nice refresh but somewhat washed out.