topic How do I reverse a port request? in Get Support

How do I reverse a port request?

Romo — Wed, 05 Jan 2022 06:12:10 GMT

I was thinking of switching over to Public Mobile and started a port request/sim card activation, however I did not complete the sim activation. Is it possible to reverse the port back to Fido?

Or if I continue on with my activation, where is my phone number/account information?

Re: How do I reverse a port request?

rkreddyb4u — Tue, 06 Dec 2016 17:53:51 GMT

Mods can activate your account with your mobile number that was ported successfully but not activated - as long as the mobile number is not claimed by any new activations of the PM

Re: How do I reverse a port request?

rkreddyb4u — Tue, 06 Dec 2016 18:03:23 GMT

What I think is the below would have happen

At step-2 of the activation you agreed to portin your number and the portin was successfull

However you did not proceed to next steps and complete the activation

I hope mods can help to activate with the your number as long as it is not claimed by any other furhter new activations