https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117597#M116371 <P>Hello All,</P><P>&nbsp;</P><P>I just wanted to say thank you to <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/9663">@Shazia_K</a>&nbsp;for solving my problem after 15 days without support. She have resolved my issue by changing my plan to the $120/12gb/90 days and resetting my billing cycle and porting my number from TELUS without any issues so far. She also did all that within 30 minutes. Luckily I picked a fresh number when I first signed up to PM, so the port in process of my TELUS number was smooth. To all of you that haven't gotten their plan changed yet, hang in there and do not worry about missing out on the days that you have paid for because they will reset the billing cycle. Hopefully this testimony will give some assurance to the customers that are still waiting.&nbsp;</P><P>&nbsp;</P><P>CP</P> Wed, 05 Jan 2022 06:11:46 GMT cp1 2022-01-05T06:11:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117597#M116371 <P>Hello All,</P><P>&nbsp;</P><P>I just wanted to say thank you to <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/9663">@Shazia_K</a>&nbsp;for solving my problem after 15 days without support. She have resolved my issue by changing my plan to the $120/12gb/90 days and resetting my billing cycle and porting my number from TELUS without any issues so far. She also did all that within 30 minutes. Luckily I picked a fresh number when I first signed up to PM, so the port in process of my TELUS number was smooth. To all of you that haven't gotten their plan changed yet, hang in there and do not worry about missing out on the days that you have paid for because they will reset the billing cycle. Hopefully this testimony will give some assurance to the customers that are still waiting.&nbsp;</P><P>&nbsp;</P><P>CP</P> Wed, 05 Jan 2022 06:11:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117597#M116371 cp1 2022-01-05T06:11:46Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117599#M116372 <P>Great to hear your problems are solved and Thanks for posting your testimony.</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 06 Dec 2016 07:39:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117599#M116372 NDesai 2016-12-06T07:39:58Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117628#M116373 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/19756">@cp1</a>&nbsp;so issue started around Nov 22? (trying to get idea of support times)</P><P>&nbsp;</P><P>Good to hear it is all fixed&nbsp;</P> Tue, 06 Dec 2016 13:23:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Testimony-After-Support/m-p/117628#M116373 kav2001c 2016-12-06T13:23:57Z