topic Re: Trying to Port number from Rogers and stuck in a limbo in Get Support

Trying to Port number from Rogers and stuck in a limbo

thanh1210 — Wed, 05 Jan 2022 06:10:21 GMT

Dear Operators,

I was in the process of porting and was trying to port my number from Rogers. I had received a txt message from PM last night about SIM & Activation and that I need to complete the online form which I can't find. Any help would be appreciated.

Thanh

Re: Trying to Port number from Rogers and stuck in a limbo

Scavenger29 — Sun, 04 Dec 2016 23:13:42 GMT

Where it says Get Help at bottom of page click Contact us.

then click

Still can’t find the answer?

then push contact button

SIM & Activation

look for None of those seem right?

Then click email us

should see a form that asks for sim number and few other questions just fill out and send.

Re: Trying to Port number from Rogers and stuck in a limbo

thanh1210 — Mon, 05 Dec 2016 00:16:51 GMT

Thanks for the reply, I did that, hopefully things will get resolved shortly, now both phones, my PM and Rogers have the same number but I can't receive calls from my PM phone and can only receive calls from my Rogers phone.

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Mon, 05 Dec 2016 00:20:35 GMT

Just keep using your Rogers sim until this gets sorted out.

Re: Trying to Port number from Rogers and stuck in a limbo

magical — Mon, 05 Dec 2016 00:52:41 GMT

MIGHT BE XMAS BEFORE YOU HAVE IT WORKING! 12+ DAYS NOW AND COUNTING.

PUBLICNOSERVICEMOBILE

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Mon, 05 Dec 2016 07:23:56 GMT

I'm glad you think this will help you get service 😉

Re: Trying to Port number from Rogers and stuck in a limbo

thanh1210 — Tue, 06 Dec 2016 02:02:29 GMT

problem may have been fixed, please ignore request MODERATORS.

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Tue, 06 Dec 2016 02:08:52 GMT

What do you mean, may? Is it fixed 🙂

Re: Trying to Port number from Rogers and stuck in a limbo

thanh1210 — Tue, 06 Dec 2016 02:10:52 GMT

i have to wait 3 hours to find out

Re: Trying to Port number from Rogers and stuck in a limbo

Korth — Tue, 06 Dec 2016 02:13:47 GMT

You may want to remove your phone number from your top post, lol.

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Tue, 06 Dec 2016 02:15:00 GMT

Yes please do that immediately

Re: Trying to Port number from Rogers and stuck in a limbo

thanh1210 — Tue, 06 Dec 2016 02:15:29 GMT

that number was my orginal PM number which no longer exist

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Tue, 06 Dec 2016 06:03:05 GMT

Perfect

Re: Trying to Port number from Rogers and stuck in a limbo

Rockdaddy22 — Tue, 06 Dec 2016 06:05:36 GMT

So is it fixed?