topic Network name in Get Support

Network name

rajojomanik — Wed, 05 Jan 2022 06:09:51 GMT

I've had my SIM for 2 weeks now, it was originally Telus.

My network name is showing Telus rather than Public Mobile. I've tried searching and no public mobile on the list and I've also rebooted a few times.

I was just wondering if there's a way to force it to public mobile.

Re: Network name

SD08 — Sun, 04 Dec 2016 02:57:34 GMT

I've heard of some people's phones showing Telus, some showing Public Mobile. As long as your service works well, why would it matter?

Re: Network name

jheili99 — Sun, 04 Dec 2016 03:12:17 GMT

check your APN settings ..

cheers

Re: Network name

will13am — Sun, 04 Dec 2016 04:05:05 GMT

FWIW, I used my SIM in a tablet to perform a SIM unlock. After the unlock, the network name was Telus. The same SIM in my phone shows Public Mobile. In both cases, the device connects to the network.

Re: Network name

computergeek541 — Sun, 04 Dec 2016 05:31:08 GMT

I wouldn't worry about it. It's the same network.

Each network broadcasts a network identification number such as 302-220. The phone's software will have that network code MCC/MNC programmed in and will display the name as programmed by the sofware. Some (many) sim cards from various carriers includes instructions in them to override the phone's preprogrammed network names. But for the network name to be masked as "Public Mobile", the phone actually has to be programmed to follow the sim card's wishes to rename the Telus network. If the phone's sofware isn't set to do that, simply "TELUS" or "302-220" will be displayed as the netowrk name.

The short answer: This is all dependent on the your phone's software, and there aren't any settings to fiddle with when it comes to this. Unless a different ROM is installed on the phone, you won't be able to change this behavior.

Re: Network name

JUNA1D5HAH — Sun, 04 Dec 2016 05:28:37 GMT

@computergeek541 is correct.
It all depends on the phone.
PM runs on the Telus Network.
Even if your phone said PM, it is still running on the Telus Network.

Re: Network name

rajojomanik — Mon, 05 Dec 2016 01:39:49 GMT

I was so much concern with it showing Telus since my service was working well and my APN settings were set to PM. I just wanted to know if I needed to do something with my phone. Anyway thank you all for your replies.

Re: Network name

stonechucker — Mon, 05 Dec 2016 02:25:48 GMT

In the original message, you've said the card is Telus, or at least that's how I interpret your message.

is the physical SIM card labelled Telus? As far as I knew, that should not connect to Public Mobile, as it's not the Carrier branded sim.

please someone, correct me if I'm wrong.

Re: Network name

KK — Mon, 05 Dec 2016 06:51:50 GMT

@rajojomanik
I am glad the PM Community members could assist you. It is helpful if you mark your issue as solved. 😊