topic Re: Porting problem, mod please help in Get Support

Porting problem, mod please help

bsaeed64 — Wed, 05 Jan 2022 06:08:12 GMT

It has been 3 weeks with no response. I need a mod to help port my number, I cannot receive incoming calls. Please help this is ridiculous

Re: Porting problem, mod please help

nishufan — Fri, 02 Dec 2016 04:02:16 GMT

Hi @bsaeed64

I have two friends waiting over one month. One got two services, and he still waiting for PM to fix it. The another one is no services, and she already called the band to cancel the services. You have two options. Waiting or leaving.

Re: Porting problem, mod please help

Luddite — Fri, 02 Dec 2016 15:51:55 GMT

@nishufan @nishufan If you choose to leave be sure to notify your old carrier to cancel any port-in request from Public Mobile. Otherwise you will get really messed up.

You could try this while you wait:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-profile-account/m-p/106237#M31259

You may also be able to retrieve voicemail from your old carrier remotely; often it's done by clicking * once during your "I'm not here" message and following the instructions.

If your service is totally down you can make phone calls with an application like that from fongo.com. It provides free calling across Canada from wherever you are connected to wifi.

I am surprised you have had no response yet. @Shazia_K ??

Re: Porting problem, mod please help

nishufan — Sat, 03 Dec 2016 04:15:20 GMT

Hi@Luddite

I will inform her. Actually, she sent private messages to all moderators.Not just Shazia. Thanks