topic Re: Where are the Mods!?!?? in Get Support

Where are the Mods!?!??

smanickam — Wed, 05 Jan 2022 06:07:44 GMT

I sent them a message 3 weeks ago (on Nov 13th) about a problem with a referral bonus and they have still not replied to it.

Does anyone know when I can expect them to handle this?

Re: Where are the Mods!?!??

jheili99 — Thu, 01 Dec 2016 21:09:16 GMT

please read here:

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114863

cheers

Re: Where are the Mods!?!??

ajanda — Thu, 01 Dec 2016 21:10:37 GMT

@smanickam Looks like the MODS are dealing with many promo plan issues first as mentioned before. They are dealing with a ton of porting issues and customers who have no service as a top priority.

http://productioncommunity.publicmobile.ca/t5/Announcements/Update-on-support/m-p/114863

Said by Dave_M "If there is an inaccuracy in your rewards, we would ask you to please message us after December 5th to get those fixed. We will make sure you get all the rewards you are entitled to, but we want to make sure we are prioritizing customers with no service in the short term.