topic ported numbers in Get Support

ported numbers

krissy24 — Wed, 05 Jan 2022 06:07:36 GMT

me again!!!! over two weeks and still cannot recieve calls...numbers still showing active with our old provider

Re: ported numbers

jheili99 — Thu, 01 Dec 2016 19:45:34 GMT

i assume you already contacted a moderator via private message and provided all required infos? if yes, there was an announcement detailing current wait times...PM is backlogged and now working on all requests made up to nov. 19th..... so it will be your turn very soon if you followed the instructions on how to contact a moderator..

cheers

Re: ported numbers

Luddite — Thu, 01 Dec 2016 22:08:05 GMT

You could try this while you wait:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-profile-account/m-p/106237#M31259

You may also be able to retrieve voicemail from your old carrier remotely; often it's done by clicking * once during your "I'm not here" message and following the instructions.