topic Re: Activation Failed in Get Support

Activation Failed

beehjae — Wed, 05 Jan 2022 06:06:02 GMT

Can anyone help?

I got this error when activating a new sim.

I can't login to selfserve either:

No text, no data, no call.

But my card got charged.

Please advise.

Kind Regards,
Beehjae

Re: Activation Failed

ttomkins — Thu, 01 Dec 2016 00:45:54 GMT

If you haven't done so already, PM a moderator with your information. Probably best if you remove your personal info from your post. See:

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Please only send one request as additional messages/tags won't make them reply faster. Welcome to the waiting group, and good luck!

Re: Activation Failed

beehjae — Thu, 01 Dec 2016 01:22:45 GMT

I have messaged @Shazia_K and I guess, I can only pray for now.

Re: Activation Failed

kav2001c — Thu, 01 Dec 2016 01:32:39 GMT

@beehjae also remember your bill date won't start until they fix the issue. So you will still get the full 90 days of service.

Re: Activation Failed

beehjae — Thu, 01 Dec 2016 20:49:27 GMT

Hi @Mary_M, @Saray_O and @Caroline_D,

I wanted to bring my case to your attention. Shazia_K appears to have not read my message yet.

Can any of you confirm if I am formally on queue?

Please advise.

Kind Regards,
Beehjae

Re: Activation Failed

beehjae — Fri, 02 Dec 2016 15:58:13 GMT

Hi @Shazia_K, @Mary_M, @Saray_O, @Caroline_D,

My plan appears to have started working?

I will test them out further today.

I am still not able to access selfserve though.

My next step is to port my number in.

Kind Regards,

Beehjae