topic Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP in Get Support

12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Lanc0036 — Wed, 05 Jan 2022 06:05:36 GMT

@Shazia_K @Mary_M @Saray_O please help me...

I have been waiting patiently for 12 days for this port issue to be resolved. Ive sent all of you a PM this morning and serval times previously over the course of the last 12 days with the required info to complete port from Rogers. I know you are all back logged but as of yet not one of my PM have been read.

Can we please get this resolved today.

If I need to resend info again with a private message please let me know.

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

sergeyzh — Wed, 30 Nov 2016 20:20:11 GMT

Good luck. I have no service since November 15.

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

CaNuCk07 — Wed, 30 Nov 2016 20:24:50 GMT

Unfortunately if you ahve messaged the mods and provded all the info from the below thread to them, all you can do it wait.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858

Others face tried facebook and twitter, but t he private messages work the best.

@Shazia_K

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

CaNuCk07 — Wed, 30 Nov 2016 20:25:21 GMT

@sergeyzh Have you privatre messaged the moderators?

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Shazia_K — Wed, 30 Nov 2016 20:33:14 GMT

Hey @Lanc0036 @sergeyzh

I'm truly sorry about this!

@Lanc0036,the transfer should complete in the next hour, you will be notified via text and then simply reboot your phone.

@sergeyzh, Can you please reboot your phone now? everything should be functional.

Thank you @CaNuCk07

Shazia

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Lanc0036 — Wed, 30 Nov 2016 20:34:04 GMT

@Shazia_K has just requested the number port again for me. Fingers crossed it will go through this time without a hitch. She said could take anywhere from 30 mins to 2 hours and that I will receive a txt message once completed then reboot phone.

Thank you @Shazia_K for looking into this.

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

sergeyzh — Wed, 30 Nov 2016 20:41:16 GMT

Wow it was fast. Everything is good now. Thank you so much!!!

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

CaNuCk07 — Wed, 30 Nov 2016 20:51:01 GMT

Awesome to hear all!

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Lanc0036 — Wed, 30 Nov 2016 21:01:31 GMT

@Shazia_K

All is good and working. Looking forward to leaving my previous cell provider in the dust.

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

wendelclark13 — Wed, 30 Nov 2016 21:17:36 GMT

I've had no service since Nov. 21st. Mods are ignoring my private messages. Not sure what I have to do to get them to help me — bribery?

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

kthomps20 — Wed, 30 Nov 2016 21:21:20 GMT

I'm also stuck in backlog hell. It's been 10 days for me.

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Ez_gomer — Wed, 30 Nov 2016 21:26:41 GMT

@Shazia_K plz fix my port from Telus I have no service my network is PM Telus I'd gone but no service at all

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Meesch — Wed, 30 Nov 2016 21:26:56 GMT

Yep same here, 10 days and counting! - YaY!

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Ez_gomer — Wed, 30 Nov 2016 21:29:01 GMT

@Shazia_K plz fix my port from Telus I have no service my network is PM Telus I's gone but no service at all it keeps saying I have no long distance add-on for local calls no text no internet I have an account on PM website number is ported over u can cally phone goes to voice mail plz help

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Shazia_K — Wed, 30 Nov 2016 21:42:58 GMT

Hello @kthomps20, @Meesch, @Ez_gomer,

I'm sorry about this!

Can you check your PM @Meesch @kthomps20 ?

@Ez_gomer,

Please reboot your phone and everything should be functional.

Thanks,

Shazia

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

kgervais — Wed, 30 Nov 2016 21:44:37 GMT

I Started this process on Nov 12th ... its like the energizer bunny, just keeps going and going and going. Please help!

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Ez_gomer — Wed, 30 Nov 2016 21:47:09 GMT

@Shazia_K I just rebooted my phone it's not working

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Ez_gomer — Wed, 30 Nov 2016 21:48:28 GMT

@Shazia_K sorry I'm an idiot it is working thank u so much

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

Shazia_K — Wed, 30 Nov 2016 21:49:14 GMT

Hey @wendelclark13,

Sorry about that!

Please reboot your wife's phone everything should be functional now 🙂

Thanks,

Shazia

Re: 12 DAYS SINCE FAILED ROGERS # PORT - PLEASE HELP

W3 — Wed, 30 Nov 2016 21:50:52 GMT

im 14 days with port issue from wind. why you no help me?