topic Re: Refund service in Get Support

Refund service

hanbyulkim — Wed, 05 Jan 2022 06:05:22 GMT

I paid my phone service the 20th of november and the payment was taken but my service was not established. How do i get a refund because I am paying for two companies' mobile phones.

This is giving me stress now. I want to get a refund soon.

Check my cell phone usage. I did not use any call, text, or internet during 10 days.

ASAP refund for me

Re: Refund service

Rockdaddy22 — Wed, 30 Nov 2016 18:18:36 GMT

You'll be credited for any unused time. Don't stress

Re: Refund service

Rockdaddy22 — Wed, 30 Nov 2016 18:18:53 GMT

Re: Refund service

CaNuCk07 — Wed, 30 Nov 2016 18:24:59 GMT

@hanbyulkim Like @Rockdaddy22 said you'lll be compensated for your missed time. Don't get to worked up, think about the long run and how much money you will be saving.

I know its hard now to see past the fury of your issues, but there are hundreds of thousands of happy Public Mobile customers, saving money.

Unfortunately the promotion caused a major hiccup for a small number of people (relatively).

Re: Refund service

UDP7 — Wed, 30 Nov 2016 18:33:40 GMT

You can't get a refund. You should try and fix the problem though by contacting a mod.

Re: Refund service

Luddite — Wed, 30 Nov 2016 19:41:39 GMT

Required info to send to any moderator; @Shazia_K for example.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#M5581

Re: Refund service

aphantom — Wed, 30 Nov 2016 21:02:39 GMT

These people are telling you that you'll be compensated for the amount of time you haven't received the service you've paid for but I was in your position and was not.