topic Porting number failed, stuck in the middle between Virgin and PM, Account locked out in Get Support

Porting number failed, stuck in the middle between Virgin and PM, Account locked out

nguyenn — Wed, 05 Jan 2022 06:04:59 GMT

Hi there,

I hope you could help me with my situation now, it has been 12 days since I activated my simcard and I could not receive any incoming call. Virgin still charge me for new month service and PM sim card doesn't receive any call and I cannot access to my account because it has been locked out.

Thanks a lot for your help

Re: Porting number failed, stuck in the middle between Virgin and PM, Account locked out

Shazia_K — Wed, 30 Nov 2016 16:59:43 GMT

@nguyenn,

sorry for the long wait,

Please refer to my pm 🙂

Thanks,

Shazia

Re: Porting number failed, stuck in the middle between Virgin and PM, Account locked out

zero_xu — Wed, 30 Nov 2016 17:05:11 GMT

my friend had the same situation

Re: Porting number failed, stuck in the middle between Virgin and PM, Account locked out

nguyenn — Wed, 30 Nov 2016 17:05:25 GMT

Got a pm from @Shazia_K, thanks so much for your help.