topic need to switch to data plan in Get Support

need to switch to data plan

margkulokas — Wed, 05 Jan 2022 06:03:13 GMT

********** Marg Kulokas

my plan has to be changed to minimum data plan.

selfserve not working due to activation error in system.

Re: need to switch to data plan

UDP7 — Tue, 29 Nov 2016 20:58:52 GMT

Have you private messaged a mod?

Re: need to switch to data plan

jimmyche — Tue, 29 Nov 2016 21:08:39 GMT

Please do not post your personal information on the community forum.

Right where you post is, click option on the right to edit your post.

Instead, you should get a hold of PM and provide your personal information thru the below methods:

Webpage> Get help> contact us

and/or

Private message mod from here

I would recommend you to do both. Please take note that at the moment, there's probably going to be a week long wait for fixing this issue. You can also try message public mobile through facebook.I had better luck with faster response there.

Refer to this link regarding how to message mod

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: need to switch to data plan

Saray_O — Mon, 12 Dec 2016 16:22:11 GMT

Hi @margkulokas,

I see that you were able to change your plan and that your Self Serve account is active 🙂

Let me know if you need anything else!