topic Re: Could PM implement a queue for the porting issue resolution. in Get Support

Could PM implement a queue for the porting issue resolution.

hongyangs — Wed, 05 Jan 2022 06:02:46 GMT

We all know that PM so far encountering a hign volumn request for resolveing issues. Is possible at least PM provide a kind of queue so we know how far our issue gonna be handled. So far it seems that we are waiting in the darkness with no sign of hope.

I have been waiting for 11 days for my virgin number port to PM issue, and so far I don't see sign of resolution and when it gonna come to my case.

Re: Could PM implement a queue for the porting issue resolution.

Luddite — Tue, 29 Nov 2016 20:00:51 GMT

No queue scorecard coming.

Just keep coping:

http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

If calling your Virgin number reaches voicemail, you should be able to retrieve messages.

Re: Could PM implement a queue for the porting issue resolution.

Saray_O — Sun, 11 Dec 2016 19:48:50 GMT

Hi @hongyangs,

I'm really sorry about this! I will send you a private message really soon.

Re: Could PM implement a queue for the porting issue resolution.

talkalot — Sun, 11 Dec 2016 19:52:48 GMT

Saray_O I PM days ago and you have no responded to have my account activated. I no longer wish to do business with Public Mobile. I requested my account number December 5 in order to port my number in the meantime my account has become suspended. Please activate my account so that the port can be complete.. I have friends, family and potential employment trying to contact me but can get a hold of me because of the Moderators neglect .

Re: Could PM implement a queue for the porting issue resolution.

ShawnC13 — Sun, 11 Dec 2016 19:56:23 GMT

@talkalot wrote:
Saray_O I PM days ago and you have no responded to have my account activated. I no longer wish to do business with Public Mobile. I requested my account number December 5 in order to port my number in the meantime my account has become suspended. Please activate my account so that the port can be complete.. I have friends, family and potential employment trying to contact me but can get a hold of me because of the Moderators neglect .
@Saray_Otagging so she can actually see this

Re: Could PM implement a queue for the porting issue resolution.

talkalot — Mon, 12 Dec 2016 04:13:34 GMT

I PM her days ago so I hope see gets those. 😞