topic Re: 9 Days Porting Not Complete in Get Support

9 Days Porting Not Complete

Kylam1015 — Wed, 05 Jan 2022 06:01:51 GMT

I almost feel bad for starting yet another Porting topic, but it's been 9 days since I tried porting, had an issue, sent in a private message and no response.

My old number was disconnected when the Port was initiated, because of this, my credit card company wasn't able to contact me when I tried to buy something on Black friday and suspended my card... please fix my number.

@Shazia_K please help.

Re: 9 Days Porting Not Complete

Luddite — Mon, 28 Nov 2016 20:31:40 GMT

Try this:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-profile-account/m-p/106237#M31259

If that fails read this:

http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827

Re: 9 Days Porting Not Complete

Kylam1015 — Mon, 28 Nov 2016 20:37:41 GMT

I tried all the trouble shooting from the forums already. All indication points to needing a mod to fix this. I sent a private message on the 19th and the 25th. Sent a support ticket on the 19th. Sent a message on twitter. No response yet.

Re: 9 Days Porting Not Complete

Kylam1015 — Mon, 28 Nov 2016 21:13:11 GMT

Just a quick update, Shazia_K did recently get back to me and helped me completed my port.

Thanks to her my number is back!

Re: 9 Days Porting Not Complete

Rockdaddy22 — Mon, 28 Nov 2016 21:16:33 GMT

I almost ❤️️Shaz lol 🙂

Re: 9 Days Porting Not Complete

Rockdaddy22 — Mon, 28 Nov 2016 21:17:02 GMT

I promise they really are trying to through this backlog.