topic The number you have reached is not in service in Get Support

The number you have reached is not in service

xinit0 — Wed, 05 Jan 2022 06:01:49 GMT

Telus let the number go on the morning of the 26th, and I'm getting a voice error that the number is not in service. @shazia_K said it's take 72 hours as of Friday, (ie around now) but Saturday morning was good enough for Telus to drop the number.... So what's up?

Re: The number you have reached is not in service

CaNuCk07 — Mon, 28 Nov 2016 19:36:24 GMT

your tag didnt go through properly, unfortunately only something a mod can help with.

@Shazia_K

Re: The number you have reached is not in service

xinit0 — Mon, 28 Nov 2016 19:39:47 GMT

On mobile. Thanks.

Re: The number you have reached is not in service

Civic_E — Mon, 28 Nov 2016 20:16:29 GMT

Does it say..."6 UC 2 the number you are trying to reach is not in service"?

Then send a private message to a MOD. Everything will be fine. Your number is floating, that needs to be attached to an active account.

Re: The number you have reached is not in service

xinit0 — Mon, 28 Nov 2016 20:24:03 GMT

Yeah, that's the one. I know the number is safe, but someone needs to nail it down. PM requested the port, Telus dropped the number, and PM didn't finish the job yet, just let the number fail for two days... PM sent, but... Shouldn't have to, ya know?

Re: The number you have reached is not in service

Luddite — Mon, 28 Nov 2016 20:26:32 GMT

In addition to @Civic_E's suggestion try this:

http://productioncommunity.publicmobile.ca/t5/Announcements/SIM-Ordering-amp-SIM-Card-Payment-amp-Pick-Up-Locations/m-p/104993#M7151

Just in case look at this too:

http://productioncommunity.publicmobile.ca/t5/Getting-Started/BE-PREPARED/m-p/112014#M20827