topic Re: @MODerators plz fix my port in Get Support

@MODerators plz fix my port

Ez_gomer — Wed, 05 Jan 2022 05:57:40 GMT

@TheBlue plz fix my port from Telus no calls no text no internet

Re: @MODerators plz fix my port

jimmyche — Fri, 25 Nov 2016 18:43:50 GMT

Have you message mod yet?

If not, please message them ASAP.

You have two channels to report the issue

Webpage> Get help> contact us

and/or

Private message mod from here

I would recommend you to do both. Please take note that at the moment, there's probably going to be a week long wait for fixing this issue. You can also try message public mobile through facebook.I had better luck with faster response there.

Refer to this link regarding how to message mod

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: @MODerators plz fix my port

hslee1210 — Fri, 25 Nov 2016 18:58:06 GMT

You need to contact moderator by private message or tagging them on the post. Even you post in a forum, you will still need to send a message eventually due to your private information.

See the link below to know how.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Re: @MODerators plz fix my port

Luddite — Fri, 25 Nov 2016 19:21:43 GMT

Try your Telus SIM. If it's working just keep using it until it stops. Do not cancel your Telus account.

Re: @MODerators plz fix my port

Ez_gomer — Fri, 25 Nov 2016 22:54:53 GMT

Telus is canceled I ported over says public mobile instead of Telus now but it always says u dont have an active long distance add-on when I make a call no text no internet