topic 8 Days and counting!!! WIND port failed in Get Support

8 Days and counting!!! WIND port failed

goreckm — Wed, 05 Jan 2022 05:57:10 GMT

I have been really patient about the situation, but now it's been 8 days since I tried activating, failed, and sent a PM to @Mary_M , with no response. I have seen people posting on these boards who have tried to activate after me who have received a response, so, I guess I have to create a thread and hope it's faster this way. I really didn't want to clutter up the works, but at this point I'm too frustrated. The only saving grace here is that I've been able to keep using my old WIND SIM, but, time is running out before my billing period ends.

@Shazia_K @Mary_M @Jeremy_M @Saray_O @Caroline_D

Re: 8 Days and counting!!! WIND port failed

Shazia_K — Fri, 25 Nov 2016 17:05:34 GMT

Hello @goreckm,

I sent you a message, I'm really sorry about the wait!

The port has been requested, please allow at least 30 minutes to 2 hours for the port to complete. You will receive a text message saying that the port has completed and then simply reboot your phone.

Thanks,

Shazia

Re: 8 Days and counting!!! WIND port failed

oilblue99 — Fri, 25 Nov 2016 17:12:24 GMT

That's a long time! Looks like it's on the way to being solved. Shazia strikes again! 🙂

FYI, tagging multiple Mods isn't necessary--tagging one Mod is sufficient as it sends that message to a pool they can all view (see this post from the KB). Mentioning this for future reference of those reading through the forum.

Cheers!

Re: 8 Days and counting!!! WIND port failed

yougenius — Fri, 25 Nov 2016 17:36:57 GMT

I've got the same issue with my WIND port, but I haven't had a resolution yet.