topic Re: Porting Issue Since Nov 20 in Get Support

Porting Issue Since Nov 20

Carol5678 — Wed, 05 Jan 2022 05:57:02 GMT

I tried to transfer my SIM from Fido to Public Mobile on Sunday. However incoming calls to straight to my Fido voice mail, incoming and outgoing text work and outgoing calls work.

I have tired to continue using my Fido SIM in the mean time but there I am not receiving texts.

It is unreasonable that issue is still not resolved and I haven't heard from anyone despite reaching out in various ways...

Please help. This is very frustrating.

Re: Porting Issue Since Nov 20

Luddite — Fri, 25 Nov 2016 17:49:57 GMT

Try the suggestions in this post:

http://productioncommunity.publicmobile.ca/t5/Discussions/How-I-fixed-porting-my-mobile-number-and-profile-account/m-p/106237#M31259

Re: Porting Issue Since Nov 20

Carol5678 — Mon, 28 Nov 2016 16:19:26 GMT

Thanks for the quick reponse. Unfortunately this did not help as I already have an account.

Please help!

@Shazia_K@Caroline_D@Mary_M@Dave_M

Re: Porting Issue Since Nov 20

Shazia_K — Mon, 28 Nov 2016 16:44:35 GMT

Hey @Carol5678,

I sent you a private message, please have a look.

Thanks,

Shazia

Re: Porting Issue Since Nov 20

dawson1120 — Mon, 28 Nov 2016 16:56:02 GMT

Can you please reply to my inbox @Shazia_K

Re: Porting Issue Since Nov 20

kathrynboland — Mon, 28 Nov 2016 17:12:47 GMT

Or mine??? Still no answer @Shazia_K and I've tried everything

Re: Porting Issue Since Nov 20

Rockdaddy22 — Mon, 28 Nov 2016 17:21:41 GMT

@Saray_O maybe you could help these 2

Re: Porting Issue Since Nov 20

runningguy — Wed, 30 Nov 2016 05:51:30 GMT

It happened to me too. But incoming calls were ok a few hours after porting in my case. So maybe try later see if it's happening

Re: Porting Issue Since Nov 20

kioming — Wed, 30 Nov 2016 06:05:44 GMT

Hi, my porting doesn't seem to have been completed as well, I've been waiting since the 19th. What do I do? Thank you.

Re: Porting Issue Since Nov 20

runningguy — Sat, 17 Dec 2016 00:25:32 GMT

pm a moderator and they will take a look at it as soon as they can