topic Failed Activation Card charged in Get Support

Failed Activation Card charged

Noor — Wed, 05 Jan 2022 05:55:40 GMT

I activated my promotion plan on 18th of November and by mistake I chose a wrong plan. But the activation failed so nothing has been working but my account is already charged. I messaged the mod but no one has got back to me yet.

Please if anyone can help me either activate the sim with the correct plan or refund me since it has been so many days and it is getting a bit annoying now. I understand mods are busy but it has been many days since I have been waiting.

Thank you

@Shazia_K @Saray_O @Mary_M

Re: Failed Activation Card charged

NDesai — Fri, 25 Nov 2016 09:28:21 GMT

Sorry to hear that.

Huge amount of backlog is the reason for long delay. They will get back to you as soon as they can.

Re: Failed Activation Card charged

Noor — Fri, 02 Dec 2016 15:04:40 GMT

MY issue got resolved thanks @Saray_O for ur help 😊