topic Re: Transferring Number to new phone in Get Support

Re: Transferring Number to new phone

carolstanley — Tue, 04 Jan 2022 10:12:00 GMT

the $17.25 taken off for my credit card for payment says koodoo top up reapproves. Is that correct? Also will I get a $10 discount? Thank you

Re: Transferring Number to new phone

Anonymous — Sun, 14 Nov 2021 21:57:30 GMT

@carolstanley : 1. Activation seems to saying Koodo to credit card payment systems. You're fine. 2. If you used a referral code during activation then you should see the $10 credit within 3 days...usually overnight.

Re: Transferring Number to new phone

Triguy — Sun, 14 Nov 2021 22:14:41 GMT

It is fine as Telus owns both Koodo and PM. It can take up to 72 hours for the $10 award to appear in your account.

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Koodo-billing/m-p/738360#M67701

Re: Transferring Number to new phone

t_p — Sun, 14 Nov 2021 22:25:24 GMT

@carolstanley wrote:
the $17.25 taken off for my credit card for payment says koodoo top up reapproves. Is that correct? That's ok. Some users get that instead of PM.

Also will I get a $10 discount? Yes, if your referral code has been entered properly. If after 3 days you don't see it in your Available funds, contact CS for manual adjustment.

Thank you