topic Re: Trying to send private msg to @Jeremy_M in Get Support

Can someone help me.

Denwong — Wed, 05 Jan 2022 05:54:10 GMT

It's third day now I got no response from pm
How can I send a private msg to a
Mod?
I have sent 3 emails but no response
Please help me. I even want to give up porting my
Number and use a new number but Rogers can't cancel because a port requested is needed.

Re: Can someone help me.

MoreYummy — Thu, 24 Nov 2016 16:43:09 GMT

Add a tag in your message such as @Shazia_K

You dont cancel the port request, after your port is completed, your service at rogers will be cancelled.

Re: Can someone help me.

Rockdaddy22 — Thu, 24 Nov 2016 16:49:12 GMT

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: Can someone help me.

mimmo — Thu, 24 Nov 2016 16:50:22 GMT

Does your old sim card from rogers work? Use that until the PM port goes through.

Re: Can someone help me.

ShawnC13 — Thu, 24 Nov 2016 16:52:04 GMT

@Denwong How far are you into the process? Do you have any service on your PM SIM? Was there any error you got when trying to do the self serve porting?

Re: Can someone help me.

neo911 — Thu, 24 Nov 2016 17:30:10 GMT

@Denwong you send a private message to the moderator by clicking on their username. then on the right hand side you will see 'Sent this user a private message'.

Re: Can someone help me.

lukevader — Thu, 24 Nov 2016 18:01:44 GMT

@Denwong honestly it's not just the port problem here. I activated a new sim with a new phone number from PM and I'm STILL in the same boat as all you stuck porters. NOTHING works on my phone. No inbound or outbound phone calls or texts except inbound texts from "100"

Re: Can someone help me.

Rockdaddy22 — Thu, 24 Nov 2016 18:18:26 GMT

Yes there are different kinds of issues not just failed ports.

Re: Can someone help me.

lukevader — Thu, 24 Nov 2016 19:26:08 GMT

In other words denwong if you just accept a pm number your problem might not change.

Can a mod contact me to help

Denwong — Thu, 24 Nov 2016 20:20:55 GMT

I don't know how to msg a mod.
Help me please it's been 3 days I want to know what to do about my porting problem with Rogers

Re: Can a mod contact me to help

Rockdaddy22 — Thu, 24 Nov 2016 20:21:35 GMT

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: Can a mod contact me to help

oilblue99 — Thu, 24 Nov 2016 20:56:44 GMT

For the Mods names and more, see:

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

Note that a private message to a Mod goes into a pool they can all see, so no need to message them all.

Hope that helps.

-----

edit:

How to create or view Private Messages

Trying to send private msg to @Jeremy_M

Denwong — Thu, 24 Nov 2016 21:34:58 GMT

But site telling there is no one by that name
Did I do something wrong??

Re: Trying to send private msg to @Jeremy_M

kav2001c — Thu, 24 Nov 2016 21:36:56 GMT

Jeremy usually does not fix tech issues... I am guessing that is why you pm him?

Re: Trying to send private msg to @Jeremy_M

Luddite — Thu, 24 Nov 2016 21:45:06 GMT

Have a look at this post:

http://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/48

Look for "Send this user a private message" on the right side under Contact me.

Re: Trying to send private msg to @Jeremy_M

CaNuCk07 — Thu, 24 Nov 2016 21:47:45 GMT

@Denwong best way to get your problems fixed is not spam the forum. You have 3 posts in the last hour alone.

Re: Can someone help me.

Shazia_K — Fri, 25 Nov 2016 14:30:15 GMT

Hello @lukevader,

I sent you a private message please reply to it once you get a chance.

Thanks,

Shazia

Re: Can someone help me.

lukevader — Fri, 25 Nov 2016 16:48:09 GMT

Just want to say thanks Shazia for fixing my wifes phone. Dont want to tag or pm you back cause you are probably very busy but if you happen to come across this post.......... thanks.

Re: Can someone help me.

Rockdaddy22 — Fri, 25 Nov 2016 17:01:07 GMT

Shaz definitely is one of the best, glad everything worked out 🙂

topic Re: Trying to send private msg to @Jeremy_M﻿ in Get Support

Can someone help me.

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Can a mod contact me to help

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Trying to send private msg to @Jeremy_M﻿

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topic Re: Trying to send private msg to @Jeremy_M in Get Support

Trying to send private msg to @Jeremy_M

Re: Trying to send private msg to @Jeremy_M

Re: Trying to send private msg to @Jeremy_M

Re: Trying to send private msg to @Jeremy_M