topic Re: GOOD NEWS! Success Story in Get Support

GOOD NEWS! Success Story

vroomr — Wed, 05 Jan 2022 05:53:59 GMT

Hey everyone,

I wanted to start a thread for people to share their November 2016 success stories. I want to see some "I successfully ported from <insert your old carrier here> without any problems" or "I had some problems at first, but PM did <insert awesome service here> and now I am good to go!".

Unfortunately, I cannot yet share such a story, but I just want to see some positive news here 🙂

Dont forget to give this post lots of bravos 🙂

Re: GOOD NEWS! Success Story

ShawnC13 — Thu, 24 Nov 2016 15:52:40 GMT

I sccessfully ported 2 numbers from Rogers and helped with one from Koodo and had no issues on any of them.

Re: GOOD NEWS! Success Story

McLaren — Thu, 24 Nov 2016 15:56:29 GMT

A coworker of mine just ported an hour ago, up and running 30 mins.

Re: GOOD NEWS! Success Story

xCameron94x — Thu, 24 Nov 2016 16:00:38 GMT

I ported over from Koodo with no issues!

Re: GOOD NEWS! Success Story

vroomr — Thu, 24 Nov 2016 16:07:14 GMT

Is there anyone who originally had issues have PM support come through for them??

Re: GOOD NEWS! Success Story

asimba — Thu, 24 Nov 2016 16:21:11 GMT

Well there was this thread started from earlier during the promo in November:

http://productioncommunity.publicmobile.ca/t5/Discussions/Successful-Ports-Thread/m-p/85720/highlight/true#M22727

@vroomr wrote:
Hey everyone,

I wanted to start a thread for people to share their November 2016 success stories. I want to see some "I successfully ported from <insert your old carrier here> without any problems" or "I had some problems at first, but PM did <insert awesome service here> and now I am good to go!".

Unfortunately, I cannot yet share such a story, but I just want to see some positive news here 🙂

Dont forget to give this post lots of bravos 🙂

Re: GOOD NEWS! Success Story

jdodd1079 — Thu, 24 Nov 2016 17:11:26 GMT

My number ported from Telus successfully, but I chose the wrong plan by mistake. PM graciously honoured the deal and fixed it for me, but it caused me to not be able to call in our out. I have received an email from PM due to my request, so I know that they have me on their radar.

My husbands, we had to change the APN settings on his Iphone when he had no data service. The SIM put koodo info on his phone (but we've never used koodo). As soon as we changed the settings to what they should be, he had service immediately!

Re: GOOD NEWS! Success Story

sportymi — Thu, 24 Nov 2016 17:47:59 GMT

I helped my mom ported from Rogers, no problem yet.

Re: GOOD NEWS! Success Story

Mastadon — Thu, 24 Nov 2016 18:04:28 GMT

I have successfully set up one account and transfered number (ported after new sim activated with new number)

My other acct however seems to have put my phone number in limbo. Rogers SIM still active and PM SIM won't let me transfer, says "We are experiencing difficulties in processing this request. Please contact Public Mobile for additional assistance."

Fun. Pregnant wife is not impressed with me trying to save us some money.

Re: GOOD NEWS! Success Story

vroomr — Thu, 24 Nov 2016 18:13:02 GMT

@Mastadon wrote:
I have successfully set up one account and transfered number (ported after new sim activated with new number)

My other acct however seems to have put my phone number in limbo. Rogers SIM still active and PM SIM won't let me transfer, says "We are experiencing difficulties in processing this request. Please contact Public Mobile for additional assistance."

Fun. Pregnant wife is not impressed with me trying to save us some money.

Hey @Mastadon, Have you tried emailing support@publicmobile.ca? If so, check your deleted mail and spam/junk mail. They may have responded. It happened to me, see this thread: http://productioncommunity.publicmobile.ca/t5/Discussions/If-you-have-never-had-any-message-from-PM-after-emailing-support/m-p/108754#M32613

I found that the emails went straight to my deleted items. I emailed them earlier today and got a response within about 15 minutes.

Hope this helps,

vroomr

Re: GOOD NEWS! Success Story

Mastadon — Thu, 24 Nov 2016 18:42:02 GMT

Nothing in my deleted or spam folder. 😞

Re: GOOD NEWS! Success Story

jdodd1079 — Thu, 01 Dec 2016 02:11:03 GMT

I just received a call! And sent a call!

Yay!

Re: GOOD NEWS! Success Story

vroomr — Thu, 01 Dec 2016 12:57:22 GMT

@Mastadon wrote:
Nothing in my deleted or spam folder. 😞

@Mastadon That sucks.. I guess keep waiting 😞

Re: GOOD NEWS! Success Story

garysiao — Fri, 02 Dec 2016 18:56:06 GMT

I successfully ported my number from Freedom Mobile (WIND) to PM 🙂

Re: GOOD NEWS! Success Story

magical — Fri, 02 Dec 2016 19:21:36 GMT

WOW SERVICE FROM NOSERVICEPUBLICMOBILE A AMAZING READ ONCE YOU CAN POST IT!

Re: GOOD NEWS! Success Story

Crenor — Fri, 02 Dec 2016 19:26:10 GMT

Ported from WIND/Freedom mobile in ~5min. It was very quick. I did have to hit the next button a few times here and there, but it worked. Generic mash it until it works method ftw!

Re: GOOD NEWS! Success Story

ben10nnery — Fri, 02 Dec 2016 19:48:01 GMT

I hope they fix it soon!

Side note and off topic, I really like the band Mastodon.

Re: GOOD NEWS! Success Story

Sumaya416 — Tue, 20 Dec 2016 21:09:04 GMT

I have finally left Wind/Freedom (worst. service. ever.) I am so excited about my move to PM. My port was super fast, and super smooth. Within 30 min my port was complete!! So happy to be a part of this network.