topic Re: Text message issue in Get Support

Text message issue

memetis — Wed, 05 Jan 2022 05:53:52 GMT

Why can I sent text message but not receive them? I have restarted my phone several times, done network searches - all without success.

Re: Text message issue

Scavenger29 — Thu, 24 Nov 2016 20:21:59 GMT

Have you check your Apn settings?

http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

Re: Text message issue

kav2001c — Thu, 24 Nov 2016 20:58:23 GMT

APN should not matter for TXT (SMS) messages

APN only effects Pic/Vid (MMS) messages

Have you been able to receive any calls yet?

A few users with port issues have said they had no incoming, could do outgoing only?

Re: Text message issue

computergeek541 — Thu, 24 Nov 2016 21:46:58 GMT

@kav2001c wrote:
APN should not matter for TXT (SMS) messages
APN only effects Pic/Vid (MMS) messages

Have you been able to receive any calls yet?
A few users with port issues have said they had no incoming, could do outgoing only?

Agreed. APN has nothing to do with SMS.

I am also wondering if this a porting issue.

memetis,

Are you receiving phone calls?

Re: Text message issue

memetis — Thu, 24 Nov 2016 21:55:32 GMT

The issue seemed to have resolved itself. Love technology. Thanks for all the suggestions though