topic Re: Iphone 5s Apn settings in Get Support

Iphone 5s Apn settings

gary_w — Wed, 05 Jan 2022 05:52:43 GMT

Have an iPhone 5s which was originally purchased unlocked from the Apple store and used on Fido without data. Now on Public Mobile calling and texting work but am having issues configuring the Apn settings.Under Cellular > Cellular Data it is only showing Personal Hotspot option with apn, username and password boxes, no other cellular data, Lte or mms options. APN under Personal Hotspot was prefilled with the Telus APN, changed it to the public mobile apn and it was still not working. Settings have been reset already.

Re: Iphone 5s Apn settings

Scavenger29 — Wed, 23 Nov 2016 23:21:58 GMT

http://productioncommunity.publicmobile.ca/t5/Announcements/iPhone-Update-and-APN-settings/m-p/1610#M41

try steps in above link

Re: Iphone 5s Apn settings

surf99992001 — Wed, 23 Nov 2016 23:36:26 GMT

Try a hard reset.... (Might be an easy fix). Worked for some.

With the new operating systems (ios), a lot of those settings aren't accessible anymore.

Hope she works out for you.

Re: Iphone 5s Apn settings

MyzMc — Thu, 24 Nov 2016 01:27:30 GMT

Maybe something helpful here:

http://productioncommunity.publicmobile.ca/t5/Discussions/Data-on-iPhones/m-p/105653/highlight/true#M30974

Re: Iphone 5s Apn settings

Eug — Thu, 24 Nov 2016 02:25:11 GMT

You already did this? Settings --> General --> Reset --> Reset Network Settings

Did you reboot?

If that doesn't work then perhaps a hard reset might be in order.

Re: Iphone 5s Apn settings

Desmond — Thu, 24 Nov 2016 03:06:54 GMT

I know of someone who had a simillar issue and that root cause of it was a defective sim card.

Try a new sim card.