topic Re: 3G data instead of 4G/LTE in Get Support

3G data instead of 4G/LTE

Kenny21 — Wed, 05 Jan 2022 05:52:30 GMT

I'm a new PM customet switching from Wind. I was wondering why my data is running under 3G instead of 4G. My current phone is the S7 Edge and i tried adding a network access point, but it didnt solve the problem.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: Leave blank

Re: 3G data instead of 4G/LTE

PBForMe — Wed, 23 Nov 2016 22:46:49 GMT

Samsung phones from Wind have LTE disabled, you need to enable it.

See this post for one possible solution: http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/No-LTE-on-Samsung-s7/m-p/91599/highlight/true#M8945

There are other ways to do it, speical dial code to enter the service menu, changing over your rom to the telus version, this is only one.

Re: 3G data instead of 4G/LTE

Kenny21 — Thu, 24 Nov 2016 02:37:29 GMT

I change my rom over to telus and backed my phone up. I was able to get 4g/lte but I cannot send text messages anymore. Data and calling works but not messages

Re: 3G data instead of 4G/LTE

computergeek541 — Thu, 24 Nov 2016 05:34:53 GMT

@Kenny21 wrote:
I change my rom over to telus and backed my phone up. I was able to get 4g/lte but I cannot send text messages anymore. Data and calling works but not messages

Your SMSC setting might need to be manually edited to the correct number. I am assuming that you can receive texts fine.

Re: 3G data instead of 4G/LTE

Pillzberri — Thu, 24 Nov 2016 07:18:27 GMT

You need to change your csc to tls or kdo. If you change your csc your phone factory reset it self.

Re: 3G data instead of 4G/LTE

Pillzberri — Thu, 24 Nov 2016 07:19:22 GMT

Pm me if you need extensive help changing your csc to the right one. I also have s7 edge from wind and have lte wiring just five

Re: 3G data instead of 4G/LTE

Kenny21 — Thu, 24 Nov 2016 13:38:09 GMT

Yes I can receive text find but cannot send out sms. How do I change my SMSC settings

Re: 3G data instead of 4G/LTE

cheeseburger — Thu, 24 Nov 2016 17:15:29 GMT

A little Googling revealed this:

Type *#*#4636#*#*.

Tap Phone information.

Scroll down to SMSC.

Enter

+16475800172

Re: 3G data instead of 4G/LTE

Kenny21 — Thu, 24 Nov 2016 21:10:06 GMT

*#*#4636#*#* doesn't pop up the secret menu for me. I'm using the s7 edge

Re: 3G data instead of 4G/LTE

cheeseburger — Thu, 24 Nov 2016 21:12:56 GMT

Darn. I'd Google how to do it on a Samsung S7.
But from what I've been able to find +16475800172 is the SMSC for Telus/Koodo/PM