topic Re: My issue has been resolved in Get Support

My issue has been resolved

mohamed_mohamed — Wed, 05 Jan 2022 05:52:24 GMT

Thank you very much @Shazia_K for your help and resolving my issue now I can receive calls and my port has been sorted out. You have been very repsonsive today and cooperative. Thanks again

Re: My issue has been resolved

helmer86 — Wed, 23 Nov 2016 21:38:01 GMT

How long did it take them to get to you?
Like when did you first report your problem?

Re: My issue has been resolved

ShawnC13 — Wed, 23 Nov 2016 21:39:05 GMT

Thanks for posting that you have been helped it will show members that the Mods are working on the issues and getting them resolved as soon as possible

Re: My issue has been resolved

mohamed_mohamed — Wed, 23 Nov 2016 21:40:17 GMT

I transfered last Friday and my issue got resolved today so 5 days may be? Actually @Shazia_K has been very active and responsive today she is a hard worker!

Re: My issue has been resolved

gonzy187 — Wed, 23 Nov 2016 21:40:47 GMT

My issue has also been resolved, and I would like to also thank @Shazia_K for her help. You have been very patient and cooperative. I really appreciate it.

Re: My issue has been resolved

doucanada — Wed, 23 Nov 2016 21:41:03 GMT

Always happy to hear that some issues are being resolved, patiently waiting for our turn.

Re: My issue has been resolved

CaNuCk07 — Wed, 23 Nov 2016 21:46:01 GMT

@mohamed_mohamed Awesome to hear! hopefully getting back to normal!

Re: My issue has been resolved

kav2001c — Wed, 23 Nov 2016 21:47:03 GMT

Shazia resolved my issues as well

I'm not tagging them though for a few days just since backlog is finally going down

Re: My issue has been resolved

huntergu — Wed, 23 Nov 2016 22:22:36 GMT

@Shazia_K

glad to see people's problem is resolving, can any Mod look into my issue please? almost a week now!!!

Re: My issue has been resolved

SmudgeBro — Wed, 23 Nov 2016 22:28:51 GMT

@Shazia_K you are our only hope.... <loop>

Re: My issue has been resolved

kav2001c — Wed, 23 Nov 2016 22:33:31 GMT

@SmudgeBro wrote:
S@Shazia_K you are our only hope.... <loop>

lol its like Star Wars!

Help me Shazia Kenobi

You're my only hope

Re: My issue has been resolved

huntergu — Thu, 24 Nov 2016 02:23:44 GMT

Finally my issue was resolved by @Shazia_K today, thank you very much.

Although I was waiting for response from MOD for five days, but in this case I will blame Bell as my account number was wrong on their website. It was my old acct number for cancelled monthly plan, not the current pre-paid service account. I have to call Bell to get the number.

Re: My issue has been resolved

Dee — Thu, 24 Nov 2016 02:33:05 GMT

This team has never let me down! @Shazia_K I didnt get Vals message from this morning until now. (at work during day) Should I wait for her reply tomorrow or can you help tonight?