topic Re: Third Request,Urgent, Service cut off – need to use my phone! in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107754#M111881 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/13299">@KurtzInTO</a></P><P>....Please reactivate my account and switch my plan to the 12 GB $40<STRONG> black friday promo</STRONG> plan. ....</P><P>&nbsp;</P><P>what is black friday promo plan?</P> Wed, 23 Nov 2016 19:20:29 GMT Civic_E 2016-11-23T19:20:29Z Third Request,Urgent, Service cut off – need to use my phone! https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107738#M111880 <P>Please help, I was scheduled to change to the 4 GB data / $120 promo plan. The change didn't work properly. I had a $120 balance and no service. UPDATE: Manually changed to the old $120 / 6 GB / Provincial talk and text plan - my balance is $0.00 and account is listed as ACTIVE but I still cannot make or receive calls or use data. Please reactivate my account and switch my plan to the 12 GB $40 promo plan than just expired. We urgently need phone service back, we’ve been Public Mobile customers for 2 years. Mods please check&nbsp; your private messages as I have sent all of you messages with my account number and phone number.</P> Wed, 05 Jan 2022 05:52:00 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107738#M111880 KurtzInTO 2022-01-05T05:52:00Z Re: Third Request,Urgent, Service cut off – need to use my phone! https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107754#M111881 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/13299">@KurtzInTO</a></P><P>....Please reactivate my account and switch my plan to the 12 GB $40<STRONG> black friday promo</STRONG> plan. ....</P><P>&nbsp;</P><P>what is black friday promo plan?</P> Wed, 23 Nov 2016 19:20:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107754#M111881 Civic_E 2016-11-23T19:20:29Z Re: Third Request,Urgent, Service cut off – need to use my phone! https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107755#M111882 <P>The $40 4 GB plan that just expired on Nov. 20.</P> Wed, 23 Nov 2016 19:22:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Third-Request-Urgent-Service-cut-off-need-to-use-my-phone/m-p/107755#M111882 KurtzInTO 2016-11-23T19:22:14Z