topic Re: Bell port incomplete in Get Support

Bell port incomplete

carmennic — Wed, 05 Jan 2022 05:51:40 GMT

On Nov 19 I activated my SIM, created my account and paid for 3 months service. I put my SIM in my phone and it all seemed good until I realized I'm not recieving phone calls. I have emialed twice and recieved no response. I really would like to fix this issue as I've paid for the service. Any help would be greatly appreciated.

Re: Bell port incomplete

CaNuCk07 — Wed, 23 Nov 2016 18:26:43 GMT

@carmennic Have you sent a private message to the moderators? If not you need to do so. Make sure you include the info from the below post. But its probably going to be a bit of a wait until they get to you.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

@Shazia_K

Re: Bell port incomplete

carmennic — Wed, 23 Nov 2016 19:01:15 GMT

thank you! I have sent a pm now so I will wait and see

Re: Bell port incomplete

carmennic — Thu, 24 Nov 2016 22:57:20 GMT

@CaNuCk07 I have PM'd 4 mods now, still haven't heard anything from anyone regarding my emails or PM's I'm starting to think this was a huge mistake and waste of money. The savings is not worth the frustration I'm having at this point.

Re: Bell port incomplete

clavijo — Thu, 24 Nov 2016 23:01:58 GMT

hi , so the bell line still active just call forward your number to your temporary number , so you wont missed any important call

Re: Bell port incomplete

carmennic — Fri, 25 Nov 2016 15:47:32 GMT

@clavijo its the same number on both, everything works with the PM SIM except phones calls. Its been a week now I just want it fixed!

Re: Bell port incomplete

Shazia_K — Fri, 25 Nov 2016 16:46:10 GMT

@carmennic,

I'm sorry for the long wait,

Please check your private messages.

Thanks,

Shazia

Re: Bell port incomplete

carmennic — Fri, 25 Nov 2016 17:57:41 GMT

@Shazia_K thanks!! its working now 🙂 I really appreciate your help!!

Re: Bell port incomplete

RSsecnirP — Wed, 08 Feb 2017 03:04:07 GMT

Hi,

I just ported my Bell number to Public mobile today but unfortunately I'm not able to received phone calls not receving text and not able to send text but I can do outgoing calls, I get signal and Data but no incoming calls. I really would like to fix this issue as I will be needing my phone also for work.

your help would be appreciated very much.

Re: Bell port incomplete

carmennic — Wed, 08 Feb 2017 04:24:52 GMT

Re: Bell port incomplete

carmennic — Wed, 08 Feb 2017 04:25:34 GMT

mary_m can you help here ??