topic Re: Fido port incomplete has been a week, please help in Get Support

Fido port incomplete has been almost 2 weeks, please help

surf404 — Wed, 05 Jan 2022 05:51:35 GMT

Hi,

I tried to port over my phone number from Fido but the port has been incomplete for a week now, Both my sim cards have my number, but the Public Mobile sim can not receive any incoming messages/calls, only can send outgoing, my Fido sim works completely. I tried contacting the mods, but no reponse yet. Please help me fix this, my new cycle is in 4days for Fido and i do not want to be charged more!

Thank you!

Re: Fido port incomplete has been a week, please help

jheili99 — Wed, 23 Nov 2016 18:12:41 GMT

the mods are still working on the backlog...but since it has been a week i would:

1. either re-send a private message to one of the mods

2. if you have twitter, send them a tweet ( which i have heard gets a much faster reply )

cheers

Re: Fido port incomplete has been a week, please help

jgorman — Wed, 23 Nov 2016 18:21:01 GMT

I agree Twitter seams to be faster most of the time.

Re: Fido port incomplete has been a week, please help

huntergu — Wed, 23 Nov 2016 18:23:31 GMT

it has been five days for me, also no reply on twitter

Re: Fido port incomplete has been a week, please help

surf404 — Wed, 30 Nov 2016 00:05:28 GMT

Its been almost 2 weeks now heard nothing.... tried messaging on twitter, private message, form post, support email.... my fido bill is about to renew in a couple hours.... can any mods help me get my port fixed/completed.

Thanks

Edit: Everything is fixed now, thanks mods!