topic Re: Still no incoming call after 5 days, and no response from PUBLIC in Get Support

Still no incoming call after 5 days, and no response from PUBLIC, NOW it is 2 weeks, still waiting

iyang1818 — Wed, 05 Jan 2022 05:49:08 GMT

Hi,

Please, some one in PUBLIC helps me out. I activated PUBLIC SIM card last Thursday, and able to make call, but no incoming call. All incoming call and SMS are routed to my old WIND phone. I filed a request on Saturday (provided WIND account, SIM card number...etc), but get zero response from PUBLIC at this time. I also sent private message to one of the moderator, and also get no response. I desperately need to have this phone working ASAP.... Please help

My case number is 5881-6054

Re: Still no incoming call after 5 days, and no response from PUBLIC

Rockdaddy22 — Tue, 22 Nov 2016 15:52:53 GMT

You could also try twitter or facebook

Re: Still no incoming call after 5 days, and no response from PUBLIC

saje_ward — Tue, 22 Nov 2016 16:07:30 GMT

They are not currently replying (to me anyhow) on Twitter or FB. I've been trying for a couple of days.

Re: Still no incoming call after 5 days, and no response from PUBLIC

Rockdaddy22 — Tue, 22 Nov 2016 16:08:23 GMT

At least you tried

Re: Still no incoming call after 5 days, and no response from PUBLIC

Luddite — Tue, 22 Nov 2016 17:16:32 GMT

@iyang1818 Just use your Wind SIM. It will stop working when the transfer is complete. Do not cancel the Wind account.

Re: Still no incoming call after 5 days, and no response from PUBLIC

iyang1818 — Tue, 22 Nov 2016 20:28:28 GMT

Thanks for everyone's help. I switch to PUBLIC because WIND has poor coverage in GTA, and Ontario. I will be travelling soon, and really need to have the phone working, Hope PUBLIC will resolve my issue ASAP.....

Re: Still no incoming call after 5 days, and no response from PUBLIC, NOW it is 2 weeks, still waiti

Rockdaddy22 — Thu, 01 Dec 2016 02:51:09 GMT

I'll tag @Shazia_K maybe she can help you in the morning. Hold tight