topic Re: Promo Grace Period in Get Support

Promo Grace Period

Chachacha — Wed, 05 Jan 2022 05:48:28 GMT

I have signed up for my husbands and got him the promo in the last minute. After His phone being up and running I realized my contract with Telus will end in August but if I pay the balance now (which I will) I can switch right away...Is it somehow possible for me to also receive the promo plan.(I ordered a sim card today)

Re: Promo Grace Period

Watoko — Tue, 22 Nov 2016 06:18:36 GMT

Nope, the promo period only goes up until November 20th. They are honoring the promo plan for users that ordered prior to November 20th but have yet to receive their SIM card.

Unfortunately, you missed the boat 😞

Re: Promo Grace Period

hslee1210 — Tue, 22 Nov 2016 06:20:31 GMT

If you ordered SIM today, you wouldn't be able to get the promo plan unfortunately as their program ended.. Instead, you can try to stick to $40/mth 2GB plan until there is new great promo if you would like. Once there is new promo, you can future date the promo plan.

Re: Promo Grace Period

Chachacha — Tue, 22 Nov 2016 06:21:06 GMT

Because he doesnt use too much of his GB, is there a way to switch his and my plan once I activate mine tis week?

Re: Promo Grace Period

Watoko — Tue, 22 Nov 2016 06:22:53 GMT

Your husband's and your accounts are not linked, so you would not be able to transfer his data over. The plan is linked to the phone number. If you want to use his data, you'll have to put his SIM card into your phone, but that means you'll have to use his number.

Re: Promo Grace Period

hslee1210 — Tue, 22 Nov 2016 06:26:05 GMT

Not always impossible. Give me few minutes. I am collecting previous cases.

Re: Promo Grace Period

Chachacha — Tue, 22 Nov 2016 06:26:13 GMT

Fair enough. Thanks

Re: Promo Grace Period

hslee1210 — Tue, 22 Nov 2016 06:30:37 GMT

Case #1: http://productioncommunity.publicmobile.ca/t5/Discussions/Switching-phone-numbers-for-two-public-mobile-accounts/m-p/54439/highlight/true#M13457

This case, it seems that the plan is switched successfully between two PM phone numbers. Without knowing how two numbers are set up (whether under one account or separate), it is hard to tell whether your case would be same or not.

Case #2: http://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/Switching-numbers-between-plans/m-p/73609/highlight/true#M9210

This case, it seems the change was successful, but one account is to be closed. Moderator says " We usually do not switch plans or phone number in between accounts." so eligibility of switching plan would be case by case.

Conclusion: doesn't hurt to try! 😉