topic Oops so I'm dumb in Get Support

Oops so I'm dumb

Maharg15 — Wed, 05 Jan 2022 05:48:24 GMT

Ok well I'm dumb, think I selected 6 GB instead of 12 for the promo. New pm user here. Still waiting to be able to receive calls and texts and know this happens, oh well this stuff happens to me.

Anyone else click on the wrong data amount.

I'm sure the answer is to pm a mod, but they aren't even answering or opening messages

Fml ...

Re: Oops so I'm dumb

Maharg15 — Tue, 22 Nov 2016 04:41:30 GMT

Re: Oops so I'm dumb

ShawnC13 — Tue, 22 Nov 2016 04:43:26 GMT

I the mods should be able to fix that, as long as you did activate yesterday?

Re: Oops so I'm dumb

Maharg15 — Tue, 22 Nov 2016 04:45:13 GMT

I activated for the promo on Saturday.

Re: Oops so I'm dumb

ShawnC13 — Tue, 22 Nov 2016 04:47:11 GMT

Pretty sure they will take care of you it maybe a few weeks before they have time to look at it as it is a minor issue compared to now service for some members

Re: Oops so I'm dumb

Maharg15 — Tue, 22 Nov 2016 04:47:48 GMT

I have absolutely no faith in this service provider. At least I can make outgoing calls. Guess that's better than nothing.

I clicked on the wrong thing, my mistake, i doubt they will fix it. Hopefully they eventually will at least read my other messages about the port problems. Fingers crossed...

Re: Oops so I'm dumb

ShawnC13 — Tue, 22 Nov 2016 04:49:35 GMT

Is your old sim still active? many are if the port isn't completed and you can always put it backin and use it until it gets cleared up

Re: Oops so I'm dumb

Maharg15 — Tue, 22 Nov 2016 04:51:33 GMT

Yeah thanks for the tip, old sim works I think, was on chatr - hated it- didn't buy more from them, but friends say you need a phone, so caved on got on the pm bus

Re: Oops so I'm dumb

PBForMe — Tue, 22 Nov 2016 09:46:08 GMT

Don't worry, they will fix it as they have for others who did the exact same thing. You just need to contact them and be patient. With the promo over I'm sure it won't take long to fix at all, the backlog should be easing.