https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/105326#M110607 I wonder if the moderators could post how many problems they are currently working on. I believe most people are more likely to be patient if they have an idea as to how long it will take till they receive service. Waiting on hold for example a computer tells you the estimated wait time is 45 minutes. Wed, 05 Jan 2022 05:47:07 GMT Maharg15 2022-01-05T05:47:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/105326#M110607 I wonder if the moderators could post how many problems they are currently working on. I believe most people are more likely to be patient if they have an idea as to how long it will take till they receive service. Waiting on hold for example a computer tells you the estimated wait time is 45 minutes. Wed, 05 Jan 2022 05:47:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/105326#M110607 Maharg15 2022-01-05T05:47:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/838167#M564802 <P>Fantastic suggestion!</P> Tue, 28 Jun 2022 18:28:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/838167#M564802 angie45 2022-06-28T18:28:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/838182#M564817 <P>HI&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/19319">@Maharg15</a>&nbsp; Haha, the idea to ticket open is that they can take the sweet time in reply.&nbsp;&nbsp;</P><P>&nbsp;</P><P>I think there are more members in the Community waiting for posts than salaried agent working at any given time</P><P>&nbsp;</P> Tue, 28 Jun 2022 19:07:31 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Suggestion/m-p/838182#M564817 hTideGnow 2022-06-28T19:07:31Z