topic Re: problem on porting from wind in Get Support

problem on porting from wind

Mohaly — Wed, 05 Jan 2022 05:45:33 GMT

Good Morning,
I've tried to port from Wind Mobile to Public Mobile first times that activation is failed and my credit card is rejected. The second time I have tried a credit card from another bank and it works and has successfully deducted the money from the card but activation page gives me action request have failed error in red and below the red lines it gives me activation request have been processed, but the activation is not done yet and since the Saturday evening nothing happens. I need your urgent support, because I sold my cellphone because it is locked to wind and I bought mobile locked to public mobile so I borrow a mobile from friend and I need my public mobile line to work soon please.

Appreciate your help. I know about the heavy work load you have but please help me because I am in a bad situation.
Thanks

Re: problem on porting from wind

cnguyen1994 — Mon, 21 Nov 2016 14:03:11 GMT

This happened to me as well

Re: problem on porting from wind

ankurfaridkot — Mon, 21 Nov 2016 14:05:14 GMT

I don't think it's a good idea to reveal your personal account details on public form. You should wait for a moderator to ask you to private message them.

Re: problem on porting from wind

CaNuCk07 — Mon, 21 Nov 2016 14:05:36 GMT

@Mohaly you should DEFINITELY remove ALL your private info. This is a public forum and thats alot of private info. Your PIN is there?????

Re: problem on porting from wind

CaNuCk07 — Mon, 21 Nov 2016 14:06:26 GMT

@Mohaly@cnguyen1994 You both should send a private message to the mods, and include only what they require from the below post to get you helped out.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: problem on porting from wind

cnguyen1994 — Mon, 21 Nov 2016 14:08:10 GMT

Thanks for your help, I will definitely contact them

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 14:10:27 GMT

thanks I realize that thanks

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 14:10:48 GMT

thanks I realize that thanks

Re: problem on porting from wind

CaNuCk07 — Mon, 21 Nov 2016 14:12:06 GMT

@Mohaly :D! private message is best way to send that info and get some help.

Re: problem on porting from wind

Rockdaddy22 — Mon, 21 Nov 2016 14:14:35 GMT

Or try twitter or facebook

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 14:15:55 GMT

i sent a private message but i post the same message by mistake here

that is bad

i sent serveral private message for them 2 days ago and no repoanse at all

Re: problem on porting from wind

Rockdaddy22 — Mon, 21 Nov 2016 14:29:52 GMT

You'll need to be patient, unfortunately some people have been waiting much longer

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 14:36:43 GMT

The problem is that I published all my details on this post and now I need to change them all now so I need my line to be functional to change all the details
That is too bad

Re: problem on porting from wind

Joegibroni — Mon, 21 Nov 2016 14:41:57 GMT

I had the exact same issue. I'm a little further ahead in the process.

I have phone working, but I can't receive calls. I can't receive texts.

I can make out-going calls and I can send out-going texts.

Help pls.

Re: problem on porting from wind

tqlam — Mon, 21 Nov 2016 14:42:08 GMT

I ported two numbers from Wind and they both failed at the first/second tries. I just refreshed the page and submitted... and they went thru finally.

Re: problem on porting from wind

Rockdaddy22 — Mon, 21 Nov 2016 14:42:58 GMT

You'll need to contact a mod

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-message/m-p/85858#U85858

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 14:45:15 GMT

i have contacted the MOD serveral times without any response .

Re: problem on porting from wind

Rockdaddy22 — Mon, 21 Nov 2016 14:48:00 GMT

You could try facebook or twitter

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 15:35:40 GMT

No I posted on Facebook and Twitter
But to be honest I don't expect any response

Re: problem on porting from wind

Mohaly — Mon, 21 Nov 2016 19:15:39 GMT

Still waiting without any response