topic Re: No SIM in Get Support

No SIM

hua — Wed, 05 Jan 2022 05:44:00 GMT

My SIM card is inserted into my iphone but for some reason it shows up as "No SIM"

On top of that, terrible terrible service when I called in to get help. This woman directly hung up on me after being asked to repeat what she was saying.

Hoping to get this problem resolved as soon as possible.

Re: No SIM

UDP7 — Sun, 20 Nov 2016 17:57:19 GMT

Did you PM a mod for help?

Re: No SIM

hummuschips — Sun, 20 Nov 2016 17:58:01 GMT

There is no phone support with public mobile. What carrier did you come from and is your iPhone unlocked? Have you tried your SIM in another phone if you have access to it?

Re: No SIM

hua — Sun, 20 Nov 2016 18:04:38 GMT

My phone is unlocked, and I have tried it in another phone- it still doesn't work.

Re: No SIM

hua — Sun, 20 Nov 2016 18:05:37 GMT

Sorry who's a mod?

Re: No SIM

riversday — Sun, 20 Nov 2016 18:11:06 GMT

Did you activate your sim card on active.publicmobile.ca? What were the steps that you took so far? It's just so we have a better understanding of what the situation is.

Re: No SIM

chinaweike — Sun, 20 Nov 2016 18:31:07 GMT

1.activate your sim card by yourself,

2.use a unlocked phone.

3.try rebooting

4.it will take 10 m -2 hrs.

Re: No SIM

hua — Sun, 20 Nov 2016 22:33:52 GMT

I have tried to turn on and off airplane mode, and turn my phone on and off but it hasn't worked.

Re: No SIM

hua — Wed, 23 Nov 2016 14:54:08 GMT

Is anyone able to provide any support or let me know what steps to take?

Re: No SIM

Rockdaddy22 — Wed, 23 Nov 2016 14:55:27 GMT

Who did you phone?

Re: No SIM

jxoco — Wed, 23 Nov 2016 14:57:59 GMT

Someone else mentioned that they put a piece of paper behind the sim so that it was tighter against the contacts in the phone and that fixed it for them.