topic Re: porting issuses in Get Support

porting issuses

kltt — Wed, 05 Jan 2022 05:43:23 GMT

After porting my number from Wind Mobile, I am not receiving any incoming calls, although I got a text saying that porting was successfully completed.

Yes, I did the usual reboot the phone etc, etc, etc.

I noticed that in my account under usage details, none of my incoming calls (when I tried using my home phone to my call my PM phone) are showing up in the records.

Please help ASAP.

Thanks

Re: porting issuses

hummuschips — Sun, 20 Nov 2016 16:21:20 GMT

You'll have to PM a mod. There's something messed up where I bet incoming calls are still going to Wind.

Re: porting issuses

enms — Sun, 20 Nov 2016 16:37:56 GMT

How long has it been since you ported? It took a few hours before my husband could receive incoming calls, but was able to make outgoing calls right away. If you insert your old SIM, does it show you have service still with your old provider? If so, your port might not have completed yet, despite the text.

Re: porting issuses

mohammedessam — Sun, 20 Nov 2016 17:00:58 GMT

Probably you'll have to wait a little bit for the port to be completed, receiving the text message is a good sign which means that the port was successful. Just be patient and it will eventually start working

Re: porting issuses

Mannie — Sun, 20 Nov 2016 17:18:26 GMT

There are 2 texts you should be receiving. I have been waiting 3 days, others 7 days+.